The lobby is nice. Check in easy. Third stay at this HW Suites in Springfield MO
First stay spring 2024 was a king bed room and was clean and great.
Second stay booked a two queen room but linen was dirty on arrival so my family was put into a different queen room. Transfer room had all sorts of issues with housekeeping including my daughter taking out the ice bucket from overhead cupboard and water pouring all over here, it hadn't been fully vacuumed, shower dirty, toenails/debris on bathroom floor.
Gave hotel another chance bc I like Homewood Suites usually as a chain. Third stay, another two queen room.Shower poor cleaned, bathroom had long hairs and a fingernail on the floor and wall with stuff running down it. Entire place dusty and has grimy prints/stuff on most surfaces - not getting wiped down, shower needs scrubbed inside and out. I wiped the kitchen table area off bc there were sticky spots and the wipe came up grey. The chair at eating table was full of crumbs in cracks, sticky spots and I cleaned it off too. Bathroom grout filthy. Yellow cube ottoman grimy. Entire room needs a good detailing. Carpet was nice and feels fairly new. Dark carpet, type of lighting make issues harder to see. Don't understand why hotels don't regularly steam clean upholster
The mattresses aren't great/feel cheap. Like fridge and having sitting space so I gave this location a 3rd try. Trying a different place in Springfield in a couple of weeks bc of HW cleanliness last two visits.