2/10
As much as I hate to make a bad review since we stay at this hotel each time we come to Atlanta on a 6 hour drive to go to Winship Cancer at Emory every 6 months for the last 2 years, for my daughters scans and oncology visit,here I go. This time my sister drove her to ATL for her apt as I was unable to. They got in to the hotel a bit late after a long day at Emory, and soon when right to bed. It wasnt until the next morning that they BOTH found dried blood and men's beard hair all over and in BOTH beds. My daughter is immuno compromised, so this was more than upsetting. Unwashed, bloody, hairy sheets were slept on by both of them unbeknownest to them. The manager and supervisor both refused to call me back. I paid for this hotel stay, I do every time. The booking was in my name, they took my money and REFUSED to communicate with me. After 2 years of consistently staying at this location, we will never again. So very, very disappointed. I will be going to corporate offices due to their refusal to communicate with me about this matter. They did go immediately to clean the room and change the disgusting sheets, but that does not make up for this, at all.
Christy
Perjalanan perniagaan 2 malam