Summary:
All Frontdesk stays are contactless self-check-in and include Scout, our exclusive digital companion to guide you through everything you'll need before and during your time with us. We're also available 24/7 via text or phone and have a local team should you need anything.
Guests are required to follow all regional and building-specific COVID-19 policies. We continue to employ a professional cleaning staff adhering to OSHA and CDC guidelines to make sure your stay is clean and comfortable.
The Space:
Our one-bedroom apartment is furnished with everything you & your guests need to enjoy your stay in South Bend! In the kitchen, you'll find beautiful appliances, a Keurig coffee maker, and basic cookware to cook simple meals for a cozy night in! There's free WiFi!
Anything in the apartment is yours to use. Make yourself at home once you arrive. We do not provide any tv cable or streaming services. However, we do offer Roku TV's with apps like Netflix, Prime, Hulu, and more! Feel free to log into the apps with your own log in and enjoy!
Guest Access:
You can access the building anytime after 3pm by using the lockbox to obtain the keys. We ask that you respect our home and the quiet hours of the community. Our home is not baby-proofed, and may not be ideal for families with very small children, however, children are welcome at your own discretion.
The Neighborhood:
Our suite located in Georgetown is just a short ride to the Notre Dame campus. This suite is a short 10-minute drive to everything famous in South Bend and around the Notre Dame campus. There are many restaurants around to choose from, like Nicks Patio or Brazilian. University Park Mall and lots of other shopping is close by. Warren Golf course, movie theaters, and the River Walk are within short distance. We hope you enjoy your stay in South Bend!
Getting Around:
South Bend's public transit system, TRANSPO, operates buses and trolleys throughout the city. Be sure to check out their website as routes change during events and game days. Uber, Lyft, and other ride-sharing services are readily available and normal means of transportation around the city.
Other Things to Note:
Please ensure you are booking with your full legal name. We have a strict 11am checkout. If you'd like to pay to check out later, the latest we can do is 1pm, at $25 per hour. Please let us know one day in advance if this is something you'd like to schedule!
At Frontdesk, a core value is to be a good neighbor. We extend this 5-star stay to you, our guests, as well as our property partners. This means we have a zero-tolerance policy for parties or gatherings. To ensure this in the most comfortable and least intrusive way possible, we use a noise sensor to detect the noise level inside of the suite. The number of people inside the suite may not exceed the reserved guest amount at any time. While we do not anticipate the need, following multiple warnings, we will utilize local law enforcement to ensure compliance. If removal is required, it will be done at the guest's expense. Thank you for respecting the community and our commitment to be a good neighbor.
Interaction with Guests:
Most of our guests prefer to let themselves in with our lockbox entry system; however, we can be available upon request and are always available via phone call or text message should any questions or issues arise.
