We were surprised to find how dirty and run-down this property was. It was definitely not as shown in the pictures online. When we entered the room, it stunk pretty bad. The walls of the room were dirty and the floor and couch dirty and dingy. The ceiling light fixtures were missing and the wires exposed from the holes where they were supposed to be. When we attempted to turn the lights on, they would flicker a bit before actually turning on. I'm pretty sure that was a fire safety hazard. The toilet ran all night long and I remembered while checking in, another guest toilet wouldn't flush, so it sounds like there were some possible plumbing issues, too. The front desk rep. was very courteous upon check-in (a gentleman whose name I can't recall) and there was a mistake on the initial reservation and he helped us get it resolved quickly and easily. We ended up only staying one night out of the three I reserved because of the smell and dirtiness, but paid for two nights because of the cancellation policy, which I understood. I did notice I had a pet charge for what I thought was two nights of $45.20 each, but it was for each pet. I felt this was excessive, considering we went to LaQuinta and only charged a TOTAL of $25 for two pets, for two nights. I called the hotel to try to have the charges reversed and when I attempted to explain the situation to the front desk clerk (lady), she told me the fee was cheap compared to other hotels, began arguing with me & hung up on me.