A 5* service experience
My mom and I recently enjoyed a fantastic second stay at this fabulous hotel! The staff was consistently friendly and accommodating, especially considering my mom is elderly. We were delighted when Filipa graciously checked us in early at 10:30am as we had a 6am flight, a big thank you to her. Gilberto and Idrìcia from reception were incredibly helpful and friendly. We were especially grateful to Idrícia for taking our luggage to the room as well.
We stayed in room 212 which was new, spacious and comfortable, with a convenient dining area and sink. The bathroom was spacious with a walk-in shower which was a plus for us, and the beds were pure bliss!
A big shout out also to Anselmo and Bruno, the talented bartenders, who crafted delicious cocktails that perfectly complemented our stay. Their hospitality added a delightful touch to our evenings.
The porters, Pedro and Batista, were attentive and provided valuable information about the area. Their service was exceptional.
The hotel's location is ideal, with easy access to shops, cafes, restaurants, and public transports.
Overall, we felt incredibly welcomed and well taken care of throughout our stay. We highly recommend this hotel and We'll definitely be coming back again. Nilza