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Bay Gardens Beach Resort and Spa

4.0 star property
Beachfront hotel with free water park, near Windward Islands

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Photo gallery for Bay Gardens Beach Resort and Spa

Outdoor pool, pool umbrellas, pool loungers
Private kitchen
Premium bedding, in-room safe, desk, blackout curtains
Terrace/patio
Courtyard
Escape to the picturesque Bay Gardens Beach Resort and Spa, where crystal-clear waters meet powdery white sand. Bask in the sun at one of two beach bars, indulge in a rejuvenating spa treatment or enjoy a Caribbean feast at one of the two on-site restaurants. The helpful staff has left a lasting impression on previous guests.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Airport transfer
  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 beach bars
  • 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free water park
  • Breakfast available
  • Free supervised childcare
  • Free area shuttle
  • Free beach shuttle
  • Fitness centre

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is RM1,034
RM1,335 total
includes taxes & fees
3 Jun - 4 Jun

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Two Bedroom Suite Pool View

Premium bedding, in-room safe, desk, blackout curtains

Two Bedroom Suite Pool View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
TV
  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Sapphire Sands Three Bedroom Suite Beach Front

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Sapphire Sands Three Bedroom Suite Beach Front

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Beach view
  • 254 sq m
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Queen Sofa Bed

View all photos for Sapphire Sands One Bedroom Suite Beach Front Double

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Sapphire Sands One Bedroom Suite Beach Front Double

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
  • Beach view
  • 129 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom Suite Beach Front

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Two Bedroom Suite Beach Front

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
TV
  • Beach view
  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Sapphire Sands One Bedroom Suite Beach Front Double with Pool

Premium bedding, in-room safe, desk, blackout curtains

Sapphire Sands One Bedroom Suite Beach Front Double with Pool

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • Beach view
  • 129 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Beach Front Suite King

Premium bedding, in-room safe, desk, blackout curtains

One Bedroom Beach Front Suite King

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
TV
  • Beach view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sapphire Sands Deluxe Beach Front Double

Premium bedding, in-room safe, desk, blackout curtains

Sapphire Sands Deluxe Beach Front Double

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • Beach view
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Sapphire Sands Three Bedroom Suite Front with Pool

Premium bedding, in-room safe, desk, blackout curtains

Sapphire Sands Three Bedroom Suite Front with Pool

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 254 sq m
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Queen Sofa Bed

View all photos for Sapphire Sands One Bedroom Suite Beach Front King with Pool

Premium bedding, in-room safe, desk, blackout curtains

Sapphire Sands One Bedroom Suite Beach Front King with Pool

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • Beach view
  • 129 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Water´s Edge Villa 2

Terrace/patio

Water´s Edge Villa 2

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • Marina view
  • 372 sq m
  • Sleeps 12
  • 2 King Beds, 2 Double Beds, 2 Single Beds and 1 Double Sofa Bed

View all photos for Sapphire Sands Deluxe Beach Front King

Premium bedding, in-room safe, desk, blackout curtains

Sapphire Sands Deluxe Beach Front King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • Beach view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Sands Two Bedroom Suite Beach Front with Pool

Premium bedding, in-room safe, desk, blackout curtains

Sapphire Sands Two Bedroom Suite Beach Front with Pool

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 191 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Garden View Double

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Garden View Double

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Pool View Double

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Pool View Double

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Beach Front Double

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Beach Front Double

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • Sea view
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Beach Front Suite Double

Premium bedding, in-room safe, desk, blackout curtains

One Bedroom Beach Front Suite Double

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
TV
  • Sea view
  • 72 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One Bedroom Pool View Suite Double

Premium bedding, in-room safe, desk, blackout curtains

One Bedroom Pool View Suite Double

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
TV
  • 72 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Sapphire Sands One Bedroom Suite Beach Front King

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Sapphire Sands One Bedroom Suite Beach Front King

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
TV
  • Beach view
  • 129 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Water´s Edge Villa 1

Terrace/patio

Water´s Edge Villa 1

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • Marina view
  • 372 sq m
  • Sleeps 12
  • 3 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Garden View King

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Garden View King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Ceiling fan
Premium bedding
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Sands Two Bedroom Suite Beach Front

Premium bedding, in-room safe, desk, blackout curtains

Sapphire Sands Two Bedroom Suite Beach Front

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Beach view
  • 191 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Pool View King

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Pool View King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Pool View Suite King

Premium bedding, in-room safe, desk, blackout curtains

One Bedroom Pool View Suite King

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
TV
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Beach Front King

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Beach Front King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • Sea view
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, 717 reviews
The price is RM831
RM1,118 total
includes taxes & fees
9 Jun - 10 Jun
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About the area

Map
Reduit Beach Avenue, Rodney Bay, Gros Islet

What's nearby

  • Reduit Beach - 2 min walk - 0.2 km
  • Rodney Bay Marina - 10 min walk - 0.9 km
  • Splash Island Water Park Saint Lucia - 1 min drive - 0.0 km
  • Pigeon Island National Landmark - 5 min drive - 3.3 km
  • Smugglers Cove - 6 min drive - 3.3 km

Getting around

  • Castries (SLU-George F. L. Charles) - 27 min drive
  • Vieux Fort (UVF-Hewanorra Intl.) - 99 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪Gros Islet Street Party - ‬5 min drive
  • ‪Spinnakers Restaurant & Beach Bar - ‬3 min walk
  • ‪KeeBee's - ‬10 min walk
  • ‪Jade Terrace - ‬4 min drive
  • ‪Royal Palm Bar - ‬9 min walk

About this property

Bay Gardens Beach Resort and Spa

At Bay Gardens Beach Resort and Spa, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll have access to on-site snorkelling, surfing/body boarding and parasailing. The free water park and outdoor pool provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Hi Tide Restaurant, one of 2 restaurants, serves Caribbean cuisine and is open for breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include 2 beach bars, a poolside bar and a fitness centre. Fellow travellers love the helpful staff and beach location.

All-inclusive

All-inclusive room rates at Bay Gardens Beach Resort and Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included

Land activities

Spa facilities

Languages

English

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Free area shuttle
    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • 2 beach bars
  • Poolside bar
  • Coffee shop
  • Free reception (selected days)
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's club
  • Free water park access
  • Children's pool
  • Free local shuttle
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • On the beach
  • Free beach shuttle
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Kayaking
  • Parasailing
  • Sailing
  • Boat tours
  • Rafting
  • Snorkelling
  • Surfing/body boarding
  • Waterskiing
  • Windsurfing
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference centre (1679 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach shuttle
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Water slide
  • Banquet hall
  • Colonial architecture

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • 43-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a mud bath and a hot tub. The spa is open daily.

Dining

Hi Tide Restaurant – This beachfront restaurant specialises in Caribbean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Seagrapes Beach Bar – This beachfront restaurant specialises in Caribbean cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 6.00 per person, per night

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately USD 36 for adults and USD 18 for children
  • Airport shuttle service is offered for an extra charge of USD 90 per vehicle (one-way. Maximum occupancy 3)

Renovations and closures

The property will be renovating from 11 December 2023 to 1 June 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children costs USD 90 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Bay Gardens Beach Resort Gros Islet
Bay Gardens Beach Resort
Bay Gardens Beach Gros Islet
Bay Gardens Beach
Bay Gardens Beach Resort St. Lucia/Gros Islet
Bay Gardens Beach Castries
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Castries
Bay Gardens Beach Resort St. Lucia/Gros Islet
Bay Gardens Resort Gros Islet
Bay Gardens Beach Resort
Bay Gardens And Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel
Bay Gardens Beach Resort and Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel Gros Islet
Bay Gardens Beach Resort Spa (All inclusive Optional)

Frequently asked questions

Does Bay Gardens Beach Resort and Spa offer free cancellation for a full refund?

Yes, Bay Gardens Beach Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Bay Gardens Beach Resort and Spa?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Bay Gardens Beach Resort and Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Bay Gardens Beach Resort and Spa?

Yes, there's free self parking.

Is an airport shuttle service offered by Bay Gardens Beach Resort and Spa?

Yes, an airport shuttle is available. The charge is USD 90 per vehicle one-way.

What are the check-in and check-out times at Bay Gardens Beach Resort and Spa?

Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.

What is there to do at Bay Gardens Beach Resort and Spa and nearby?

Have fun with on-site activities such as kayaking, parasailing and rafting. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Bay Gardens Beach Resort and Spa also has 2 beach bars, a water slide and a fitness centre, as well as an arcade and a garden.

Are there restaurants at or near Bay Gardens Beach Resort and Spa?

Yes, there are 2 on-site restaurants, featuring beachfront dining and Caribbean cuisine.

Does Bay Gardens Beach Resort and Spa have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Bay Gardens Beach Resort and Spa like?

Bay Gardens Beach Resort and Spa is a short 1-minute walk from Splash Island Water Park Saint Lucia and 3 minutes' walk from Reduit Beach. Travellers say that the hotel is in a great location.

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Bay Gardens Beach Resort and Spa Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Beach
Food
Room
Location
Restaurant
Children
Breakfast
Water park
Spa

What guests liked

  • The beach was beautiful, clean, and well-maintained, making it perfect for relaxation and fun activities. (67 reviews)
  • The spa at this property is excellent, providing a relaxing and clean environment with accommodating and friendly staff. (14 reviews)
  • The pool area was perfect, clean, and enjoyable for all ages, with a shallow area for young children and a hot tub for relaxation. (15 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Fantastic stay! We were offered a free upgrade on arrival; amazing location with the room 2 minutes walk from the beach, acces to watersport. Staff super friendly;
nathalie, 4-night trip

10/10 Exceptional

Short but sweet stay

Had a book for last minute cause our Airbnb wasn’t ready. They were great made the process very smooth, amazingly friendly nice resort.
Jj, 1-night trip

10/10 Exceptional

We had an incredible time here. The staff is amazing they accommodated our kosher needs perfectly. The layout of the resort and the beach and pool as well as all the amenities included in our stay made for an absolutely wonderful experience.
Noam, 4-night trip

8/10 Very good

Overall, a pleasant stay.
Darlene, 7-night trip

8/10 Very good

Great, friendly service. Staff were happy to be there, unlike some of the other places we stayed. Average to good food. Great location! We would return again
Camilla, 3-night trip

8/10 Very good

Staff is friendly. Food stayed the same on the buffet for breakfast
David, 5-night trip

10/10 Exceptional

The water park and beach were great. The food and drink was excellent. The staff were very friendly and helpful.
Matthew, 3-night trip

8/10 Very good

The front desk, housekeeping and bar tenders were wonderful. Location is great and right on the beach.
Jill Katherine, 6-night trip

10/10 Exceptional

The staff and beach were amazing. The room was fantastic too. Really enjoyed our stay
katherine, 5-night trip

6/10 Good

Property location and beach
Nimshah, 5-night trip

10/10 Exceptional

The location was great and the beach was beautiful. It was an easy location to walk to restaurants and shops. The staff were friendly and helpful. The housekeeping was excellent. The only negatives would be that the property is somewhat dated and we did not have hot water for showers.
Cheri, 7-night trip

10/10 Exceptional

They really make you feel like family there
Joseph, 6-night trip

10/10 Exceptional

Really enjoyed this trip
Pamela, 7-night trip

10/10 Exceptional

The location is beautiful and the staff is well trained and extremely friendly .
Sylvia, 2-night trip

6/10 Good

The property was located in Rodney Bay which is close to shopping areas. The food at the resort was not good. There were not a variety of foods and overall the cost for the terrible food is too high
Kimberly A, 3-night trip

6/10 Good

The property had a quaint homeley family feel. Staff were extremely helpful and friendly and made efforts to alleviate any difficulties. Sadly there were a few issues with the hot water, toilet pressure and stuck drawers. Overall however the experience was very enjoyable.
June, 9-night trip

10/10 Exceptional

The water park was perfect for the kids. The staff were amazing and very welcoming. The beach is stunning. The only thing we didn’t like is we had to wait between 1-2 hrs for our food to arrive, every time it was a la carte.
Mireille, 5-night trip

8/10 Very good

Excellent customer Service. Would highly recommend
Olakunle, 5-night trip

4/10 Fair

Building site!!

Our room was supposed to have a garden view but it was a view of a very noisy building site. We feel the room was miss sold to us - it was expensive, we booked it due to the location next to the beach and expected it yo be quiet!! We specifically picked this hotel and paid extra as we thought it looked very nice from your website. If you are going to sell rooms next to a building site you should be selling them at a reduced price and make that clear BEFORE the customer pays. I spend a lot of money each year with Hotels.com and this is very poor service.
Mark, 1-night trip

8/10 Very good

Small resort nice rooms Easy access
Terri, 7-night trip

10/10 Exceptional

Great place to stay

Great resort, right on the beach, staff super friendly, room great size, nice pool, totally recommend
Dave, 10-night trip

8/10 Very good

A good resort with nice staff and close to beach

Location location location! This resort is about 15 meter from beach, and the beach is really good! I had a room with w view towards the beach and I enjoyed it very much! The resort is within walking distance to the Rodney Bay center with supermarkets and malls. There is also shuttle service two times each hour to, and from, Bay Garden hotel, closer to center of Rodney Bay. The resort is also close to other restaurants in the area. The staff is very VERY friendly and provides service, always with a smile! All these are on the reosrts upside and If I return to St Lucia I will probably stay at the same resort. But there are some things I would like to be improved: The small deli shop needs better opening hours and more selection of, for exemple, medications. There also are only one restaurant and for a all-inclusive resort, there should be more to choose from (even that you are entitled to go to the other Bay gardens hotels restaurants too). The food at this restauran (High tide) is very good, but I would have enjoyed more kinds of food to choose from. BUT overall I liked the resort a lot!
Magnus, 6-night trip

4/10 Fair

The property was on the beach; however, the hot tub did not work. The restaurant was terrible, not the food but the service. You would sit there for almost an hour waiting for a simple dish. Several times, we were the only ones at the restaurant too.
4-night trip

10/10 Exceptional

Very friendly and clean. Nice beach area.
STEPHANIE, 7-night trip

8/10 Very good

Great place to stay in St.Lucia we love it and go be back
Mkrtich, 7-night trip