For the most part, we loved our stay here. However, we found that the cabin wasn't completely spic and span and feel that for the money we paid, it certainly should have been. More importantly, the shower is extremely difficult to manage--you have to get completely in the shower to turn it on and then move extremely quickly to get away from the cold water. The floor of the shower does get slippery and my husband fell and bruised himself pretty badly. This was in the LeConte cabin. I did notify management of the situation and, although the woman I spoke with was extremely nice, she showed no concern for my husband. On the other hand, she did indicate that they might look into making changes to the shower setup so that no one else has the same problem. On the brighter side. the cabin had everything we needed, was extremely comfortable, the restaurant is fabulous and the location near Cade's Cove can't be beat.