Extended Stay America Champaign - Urbana

My stay at the hotel was fine. The only problem was the heater was very loud, otherwise I found everything to be fine.

The hotel is quite clean, compared with other ESA in US, such as in California. The only issue was the WiFi internet access. I was not be able to access the WiFi by flooding the instruction (last name, room number). After calling the front desk, I found out my last name was recorded as on letter. I tried to access with this one letter last name, but still could not. The hotel front dest asked me to call IT Customer service number which is a third part outsourced company by ESA. I called the IT customer service number. The customer service rep on the phone could not figure out the problem, and asked me to provide my iPhone's mac address. I had to use my laptop as well and I have two mobile phones. How can I give my the mac address of my devices to their IT guy? In the end the hotel gave me alternative access code and I could access WiFi finally. But the Wifi network was not stable and my phone was kicked out from WiFi internet almost every 10 seconds. Very bad internet access quality! Though room is quite clean.

I had accidentally reserved the wrong day through Hotels.com, but when I arrived at almost midnight, the clerk helped me cancel the wrong date and set me up with a room immediately. Morning manager was wonderful, also.

No coffee in the room. Very poor breakfast.Won't stay there again!