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Holiday Inn Express Surprise, an IHG Hotel

2.5 star property
Surprise hotel with outdoor pool and 24-hour fitness

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Surprise, an IHG Hotel

Exterior
Outdoor pool, open 8:00 AM to 10 PM, pool loungers
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Room amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Non-smoking
  • Gym
  • Connecting rooms available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • 24-hour fitness centre
  • Hot tub
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The price is RM496
RM568 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hilton Garden Inn Surprise Phoenix

Pool
Pet-friendly
Free parking
Free WiFi
9.4 out of 10, Exceptional, (506)
The price is RM609
RM698 total
includes taxes & fees
30 Dec - 31 Dec
Hilton Garden Inn Surprise Phoenix
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About the area

Map
16540 N Bullard Ave, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 7 min walk - 0.7 km
  • Banner Del E Webb Medical Center - 6 min drive - 5.6 km
  • Wildlife World Zoo and Aquarium - 12 min drive - 12.7 km
  • Luke Air Force Base - 13 min drive - 12.4 km
  • State Farm Stadium - 19 min drive - 21.7 km

Getting around

  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 35 min drive
  • Scottsdale, AZ (SCF) - 48 min drive
  • Sky Harbor International Airport (PHX) - 50 min drive

Restaurants

  • ‪In-N-Out Burger - ‬17 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Bonfire Craft Kitchen & Tap House - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Red Robin - ‬2 min drive

About this property

Holiday Inn Express Surprise, an IHG Hotel

Enjoy your visit to Surprise with a stay at Holiday Inn Express Surprise, an IHG Hotel. For a bit of exercise, you can visit the 24-hour fitness centre, or go for a swim in the outdoor pool. A hot tub and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 2:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Snack bar/deli
  • Water dispenser

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (581 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Surprise Hotel
Holiday Inn Express Surprise
Holiday Inn Surprise
Surprise Holiday Inn
Holiday Inn Express Surprise Hotel Surprise
Express Surprise, An Ihg
Holiday Inn Express Surprise
Holiday Inn Express Surprise an IHG Hotel
"Holiday Inn Express Surprise an IHG Hotel"
Holiday Inn Express Surprise, an IHG Hotel Hotel
Holiday Inn Express Surprise, an IHG Hotel Surprise
Holiday Inn Express Surprise, an IHG Hotel Hotel Surprise

Frequently asked questions

Does Holiday Inn Express Surprise, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Surprise, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Surprise, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10 PM.
Are pets allowed at Holiday Inn Express Surprise, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Surprise, an IHG Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Holiday Inn Express Surprise, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at Holiday Inn Express Surprise, an IHG Hotel?
No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (18-min drive) is nearby.
What is there to do at Holiday Inn Express Surprise, an IHG Hotel and nearby?
Have fun with nearby activities such as hiking and horse riding. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Holiday Inn Express Surprise, an IHG Hotel also has a 24-hour fitness centre.
What's the area around Holiday Inn Express Surprise, an IHG Hotel like?
Holiday Inn Express Surprise, an IHG Hotel is located a short 7-minute walk from Surprise Stadium. Travellers say that the hotel is in a great location.

Holiday Inn Express Surprise, an IHG Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Kayleen, 4-night trip
Verified Hotels.com guest review

2/10 Poor

David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Andres, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and great customer service!!
Renee, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff in every aspect.
Dan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Suzanne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heidi, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adalia, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Geri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Renard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Buffey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Olgalivia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stacey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very good

Sophia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family trip
We had a very enjoyable time at Holiday Inn in Surprise AZ. All the employees, front desk, housekeeping, breakfast staff were all respectful and friendly. All aspects of Hotel was clean and well maintained.
Marion, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kenneth, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Buena atención y muy bue desayuno
Luis, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marion, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marion, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

RICHARD, 1-night trip
Verified Hotels.com guest review