Abbaye des Capucins Spa & Resort

A lovely place in a lovely town

We stayed in this hotel on the way home with our 2 small dogs dogs. I t was clearly stated on the hotel.com web site that dog's are free, which was a surprise at the time. When checking in we were told that the dogs would cost 10 euros each. I said that the web site had said that dogs were free. We went into an argument about the 20 euros. The manager then appeared and in a very snotty attitude said that they would drop the 20 euros as if they were doing me a favour. This was not a good start. The room was small but clean. No coffee/tea facilities. The breakfast was varied and the breakfast room were staff happy and helpful, unlike reception. Plenty of parking. Just such a shame that they had to be so rude.

Hotel very good and comfortable, but restaurant service very poor indeed. Serving staff did their best, but we had to wait 1hour for the first course! Obviously the kitchen could not cope with the amount of guests; poor management planning. We will not return to this hotel, as the dinner fiasco spoilt our stay.

Great hotel and friendly staff. Food excellent and close to old and new town and river

Air conditioner didn’t work and after calling reception to ask for it to be fixed we were left without any updates until I called asking only to be told “the unit is broken and can’t be fixed”