Ascott Guangzhou features a free kids' club and puts you a short five-minute drive from Canton Tower. You can go for a morning swim at the seasonal outdoor pool, and visit the fitness centre for a workout. Apartments feature bonuses such as kitchens and washers/dryers, along with LCD TVs and DVD players. The property is only a short walk to public transportation: Tianhe Sports Center Station is 7 minutes and Shipaiqiao Station is 9 minutes.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 20
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Free children's club
Pets
No pets or service animals allowed
Property amenities
Pool/Spa
Seasonal outdoor pool
Sauna
Internet
Free WiFi
Parking and transport
Off-site parking within 328 ft (CNY 80 per day)
24-hour return airport shuttle (surcharge)
Airport shuttle on request
24-hour train station pick-up shuttle (surcharge)
Limo/town car service
Car not required
On-site car hire
Family friendly
Children stay for free (see details)
Free children's club
Playground
Kitchen
Fridge (full size)
Stovetop
Microwave
Dishwasher
Coffee/tea maker
Cookware/dishes/utensils
Electric kettle
Toaster
Dining
Buffet breakfast available for a fee 6 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: CNY 60 for adults and CNY 30 for children
Bedrooms
Bed sheets provided
Rollaway/extra beds: CNY 210 per night
Bathrooms
Separate bath and shower
Dressing gowns
Slippers
Free toiletries
Towels provided
Hairdryer
Living spaces
Living room
Dining room
Sitting area
Entertainment
LCD TV
DVD player
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
meeting rooms
Business centre
Desk
Conference space (344 square feet)
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Accessible train station shuttle
Doorbell and phone notification
Lift
Soundproofing
Well-lit path to entrance
Wheelchair-accessible
Wheelchair-accessible bathroom dressing table
Wheelchair-accessible registration desk
Wheelchair-accessible path to lift
Wheelchair-width doorways
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Multilingual staff
Iron/ironing board
Phone
Luggage storage
Blackout curtains
Safe at front desk
Location highlights
Near a metro station
In the business district
In the city centre
In the entertainment district
Things to do
Fitness centre
Safety features
Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
Window guards
General
207 rooms
30 floors
1 building
Built in 2008
Access via exterior cooridors
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 60 for adults and CNY 30 for children
Airport shuttle service is offered for an extra charge of CNY 540 per vehicle (one-way. Maximum occupancy 4)
Train station pick-up service is offered for an extra charge
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 12 November to 30 April:
Swimming pool
Children & extra beds
Rollaway beds are available for CNY 210 per night
Parking
Parking is available nearby and costs CNY 80 per day (328 ft away)
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ascott Guangzhou Hotel
Ascott Guangzhou
Ascott Guangzhou Hotel Guangzhou
Ascott Guangzhou Aparthotel
Ascott Guangzhou Guangzhou
Ascott Guangzhou Aparthotel
Ascott Guangzhou Aparthotel Guangzhou
Frequently asked questions
Is there a pool at Ascott Guangzhou?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Ascott Guangzhou?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Ascott Guangzhou?
Yes, an airport shuttle is available. The charge is CNY 540 per vehicle one-way.
What are the check-in and check-out times at Ascott Guangzhou?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at Ascott Guangzhou and nearby?
Ascott Guangzhou has a seasonal outdoor pool and a sauna, as well as a fitness centre.
Does Ascott Guangzhou have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
What's the area around Ascott Guangzhou like?
Ascott Guangzhou is in Tianhe, a short 7-minute walk from Tianhe Sports Center Station and 5 minutes' walk from Tianhe Stadium.
Ascott Guangzhou Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
8.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Very good
10 December 2024
Miscommunication got to pay breakfast fo extra pax
Upon check in was told i hv to pay breakfast for extra pax even though i booked n paid extra for all with breakfast. Toilet door spoilt, cannot be open, response was fast n they changed lock. Also fix another toilet door difficult to close. Breakfast was good but we do not want to pay breakfast everyday for extra pax due to Miscommunication between agent n hotel, location was also good. Hope to hear good news from hotel.com
Verified traveller
5-night family trip
Verified Hotels.com guest review
8/10 Very good
2 December 2024
The apt a bit rundown. Need to do major upgrade
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 April 2024
hai bin
hai bin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 January 2024
Front desk and consignteur were great.
Chin-Aik
Chin-Aik, 4-night romance trip
Verified Expedia guest review
4/10 Fair
2 January 2020
Not the best staff try hard
The room stunk like smoke soon as we walked in. Nothing like the photo on Hotel.com. Warn down and old looking. One advantage not to be totally negative was the location was great. Besides a good shopping centre for all Mahony brands
Oh don’t get the breakfast package you better off eating from the street than what they provide
Anthony
Anthony, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 December 2019
Room was clean, and breakfast was great and has variety. Reception staff lacked greetings, and room air-conditioning was erratic.
Verified traveller
7-night romance trip
Verified Expedia guest review
8/10 Very good
28 May 2019
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
6 May 2019
Although e hotel is q old, but it is clean n neat. Service is good.
Desmond
Desmond, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
21 April 2019
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
26 February 2019
Po Yu
Po Yu, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
4 December 2018
Good location, close to shopping malls. Rooms is almost like a full size apartment
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
4 December 2018
Location is central. The staff are warm and friendly. Huge shopping mall next to it. Plenty of eating places nearby.
Verified traveller
4-night family trip
Verified Expedia guest review
2/10 Poor
9 August 2018
Terrible Service
Do not pay extra for third person!!! I booked a room for three, with breakfast, Ascott says that breakfast is only for two. Room was not ready when my mom arrived. To be fair the manager offered a late check out.
Ayries Grace
Ayries Grace, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
4 July 2018
Old n tired looking
Conveniently located across taikoo Hui mall, location is pretty ok but the rooms are old and not as good as the average ascott standard.
cyn
cyn, 2-night trip
Verified Expedia guest review
6/10 Good
15 June 2018
Good location nothing else
Front desk not very helpful. Expect better customer servic from ASCOTT branding.
Maybe they are too comfortable sitting down.
Jason
Jason, 1-night trip
Verified Expedia guest review
8/10 Very good
11 March 2018
Nice hotel apartment, facing a fancy mall
Nice hotel, spacious and comfortable rooms, makes you feel at home. Surrounded by a fancy mall with supermarket, restaurants.
Selim
Selim, 4-night trip
Verified Expedia guest review
8/10 Very good
15 February 2017
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
3 May 2016
Chi Yan
Verified Hotels.com guest review
8/10 Very good
22 April 2016
Brandon
Verified Hotels.com guest review
8/10 Very good
18 December 2015
Nice hotel in convenient location
Good: near MRT station, polite and helpful frontdesk, clean and comfort environment.
Bad: Small and old LCD TV with limited channels,
MC
Verified Expedia guest review
2/10 Poor
27 April 2015
juan pablo
Verified Hotels.com guest review
10/10 Exceptional
15 November 2014
Teresa
Verified Wotif guest review
8/10 Very good
25 July 2014
Ascott Guangzhou good location
The staff were very helpful and cheerful.What happened to your restaurant?I would like to commend Louis the front desk officer who was very helpful in getting our room togather .Only thing was the waiting in the lobby from 12pm to 2 waiting for the tidy up of room before check in.On the whole the service is very good
Djeng R. W
Verified Hotels.com guest review
10/10 Exceptional
8 June 2014
Wonderful Stay
I stayed with my gf for 7 days in the Ascott in Guangzhou It was amazing, nice, clean and staff where very helpful when needed.
Great place to stay and would love to stay for part of my trip hear in the future.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
8 May 2014
Great Location, Comfy apartments, Helpful Staff
Overall my stay was very good. The apartments are very comfortable and well decorated. Staff is helpful and nice even though some of them can't speak english fluently. Breakfast had limited variety and could be improved.