2/10 Lemah
9 Ogo 2025
Lack of hospitality and flexibility.
We had coordinated with another couple to drop by our hotel so that they could both see the hotel and we could greet each other before they went on to their final destination in Bodrum.
But instead of a good experience, we were almost treated like criminals and escorted out by the hotel guard. The hotel's policy is apparently that only guests of the hotel are allowed in the hotel area.
We tried to explain in the best way possible that the couple would be leaving in 1 hour and we would just give them a tour if they also wanted to book the hotel another time.
But there was no understanding and the 5-10 minutes they waited in front of the reception they were monitored and subsequently escorted out.
Instead, we had a good day in Akbük but I have never experienced such a lack of understanding and inhospitality at any hotel.
They have now lost both us and our entire circle of friends as potential guests in the future.
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