8/10 Sangat Baik
17 Januari 2025
Lovely Hotel with Great Staff
Pros:
The hotel is lovely, clean, and well-maintained.
The staff are friendly, attentive, and always available to assist.
The entertainment is engaging, with a great team full of energy.
Traveling with an 18-month-old, the kids’ club and evening entertainment were a hit—not just for my child but for other kids as well.
The food offered a variety of options, making it easy to find something to enjoy.
Convenient water dispensers located throughout the hotel were a thoughtful touch.
Close proximity to the beach and the town adds to its appeal.
Cons:
Cutlery, plates, and utensils were not always spotless and could benefit from more thorough cleaning.
While the food was nice, some dishes at the restaurant were bland and oily.
Drinks are not included with dinner unless you are all-inclusive, and even filtered water comes at an extra cost. Offering complimentary water at dinner would align better with the breakfast service.
Unfortunately, during our stay, a norovirus outbreak spread among guests. Although this was out of the hotel’s control, more proactive communication or precautionary measures (e.g., signs or health advice) would have been appreciated.
The hotel itself is good, but it feels overpriced due to its location rather than the experience it offers.
Overall, we had an enjoyable stay, thanks to the excellent staff and family-friendly atmosphere.
Ary
Ary, perjalanan 11 malam bersama keluarga
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