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Grand Hotel Europe

4.0 star property
Lakefront hotel in Lucerne with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Europe

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi
Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi
Lobby
Bar (on property)
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Non-smoking
  • Parking available
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Self parking
  • 24-hour front desk
  • Computer station
  • Vending machine
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Porter/bellhop
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Room, 1 Bedroom

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Hairdryer
Electric kettle
Champagne service
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Studio Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Junior Studio Suite, 1 Bedroom

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Hairdryer
Electric kettle
Champagne service
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room, 1 Bedroom

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Electric kettle
Champagne service
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room Single Use, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Room Single Use, 1 Bedroom

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Hairdryer
Electric kettle
Champagne service
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Double Room Single Use, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room Single Use, 1 Bedroom

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Electric kettle
Champagne service
  • Sleeps 1
  • 2 Single Beds

View all photos for Panoramic Double Room Single Use, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Panoramic Double Room Single Use, 1 Bedroom

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Hairdryer
Electric kettle
Champagne service
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Quadruple Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Quadruple Room, 1 Bedroom

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Hairdryer
Electric kettle
Champagne service
  • Sleeps 4
  • 2 Single Beds and 1 Queen Sofa Bed

View all photos for Panoramic Double Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Panoramic Double Room, 1 Bedroom

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Hairdryer
Electric kettle
Champagne service
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Triple Room, 1 Bedroom

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Hairdryer
Electric kettle
Champagne service
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

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The price is RM909
RM993 total
includes taxes & fees
29 Dec - 30 Dec
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About the area

Map
Haldenstrasse, 59, Lucerne, 6006

What's nearby

  • Lake Side Promenade - 1 min walk
  • Swiss Transportation Museum - 12 min walk
  • Lion Monument - 16 min walk
  • Chapel Bridge - 20 min walk
  • KKL Lucerne - 2 min drive

Getting around

  • Zurich Airport (ZRH) - 67 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 20 min walk
  • Lucerne Station - 20 min walk
  • Luzern Sgv Station - 27 min walk

Restaurants

  • ‪MOzern - ‬7 min walk
  • ‪Grand Casino Luzern - ‬8 min walk
  • ‪China Restaurant Jialu National - ‬10 min walk
  • ‪Vesper - ‬12 min walk
  • ‪VILLA Schweizerhof - ‬4 min walk

About this property

Grand Hotel Europe

Located near a train station, Grand Hotel Europe is a great choice for a stay in Lucerne. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese

At a glance

Hotel size

  • 177 rooms

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • On-site parking only available on request
  • Covered on-site self-parking (CHF 25 per night; includes in/out privileges)
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Working away

  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Wine-tasting room

Accessibility

  • Lift
  • Area rugs in room
  • Smooth flooring in room

Room amenities

Be entertained

  • 48-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

Food and drink

  • Champagne service
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

Renovations and closures

The property will be renovating from 13 November 2024 to 30 April 2025 (completion date subject to change). The following areas are affected:
  • Lift
  • Exterior
  • Hallway
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Parking

  • Covered self-parking costs CHF 25 per night with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Grand Hotel Europe AG
Grand Hotel Europe Hotel
Grand Hotel Europe Lucerne
Grand Hotel Europe Hotel Lucerne

Frequently asked questions

Does Grand Hotel Europe offer free cancellation for a full refund?
Yes, Grand Hotel Europe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Hotel Europe?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Hotel Europe?
Yes. Self-parking costs CHF 25 per night. Parking spaces may be limited.
What are the check-in and check-out times at Grand Hotel Europe?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Grand Hotel Europe?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (8-min walk) is nearby.
Are there restaurants at or near Grand Hotel Europe?
Yes, there's an on-site restaurant.
What's the area around Grand Hotel Europe like?
Grand Hotel Europe is located on the boardwalk, a short 1-minute walk from Lake Side Promenade and 8 minutes' walk from Grand Casino Lucerne.

Grand Hotel Europe Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Dean, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

LESLIE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I read both the good and bad reviews before reserving to be honest I had my doubts before the actual arrival. For context, I’ve travelled quite a bit, stayed in some of the best hotels and generally I’m a picky person. Let me tell you that this is one of the best hotels I’ve ever stayed in. What a cute soulful place!! Check in was a breeze, they let me do so early even. The room was spacious, neat, the bathroom was impeccably clean (and white so u can actually see how clean it is). no bugs in the room (I checked). But obviously if you sleep w the windows open you’ll invite the nocturnal fauna in your room. They have portable air conditioners in the room to compensate, though I agree that window screens would do wonders in this case. The lake views are of course unmatched. The restaurant was very reasonably priced, food was delicious and hearty. Some reviews commented on lack of luggage ramp and I only had a backpack but how can one complain about this given the historic beauty of this building? It’s only a few steps up & the property sent me a message ahead of time offering to help with luggage at arrival. That is 5 star service to me. One thing I regret is that I didn't get a chance to see the inside of the building much to feel the history bc I was with my niece and for just one night we had very little time in the hotel. I will make sure to see it one day to try to imagine the splendor of this place in its day. Overall, a 5 star stay in a beautiful town.
Narmin, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Kevin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice location
Kevin, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Two night Lucerne Stay
The Hotel was very good and clean. Breakfast was very nice. Shared parking with the apartment complex was a bit difficult but workable.
Bhavin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great stay at this hotel. Was the room hot at first? (It was 30 degrees and sunny outside.) Yes, but it cooled down once the ventilation system started up, and we all slept well. We had a room on the first floor, and the cutest little balcony. If you're looking for a brand new hotel, this is not the place for you. But its age is its charm, and we enjoyed the elegance of this hotel very much. It was sparkling clean, and all the hotel staff was friendly and helpful. We had a great supper in the bar. We would stay again without hesitation.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Pro: Bus stop right in front of property which made it more convenient to train station and old town, good breakfast buffet, fan in room, comfortable beds Con: no air conditioning and extra fan was never brought to our room, it was almost unbearable heat and humidity during our stay
Sarah, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Whilst checking in the staff were excellent and explained everything fully in order to make the most of the visit. The free use of buses was discussed and it was so easy with the bus stop being right outside the hotel.
Alan, 2-night trip
Verified Expedia guest review

8/10 Very good

A very enjoyable stay, great location on the lake with easy access to transport to town. Staff were excellent annd breakfast was good. Only downside was no a/c but was ok at night with provided fans. I very much recommend this hotel.
Bryan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very courteous and responsive front desk. Convenient room amenities. Adequately functional. Excellent breakfast. Easy access to HBF.
Ranga, 3-night romance trip
Verified Expedia guest review

4/10 Fair

No Air conditioner. Very hot here in July It was in my filter when I booked my hotel initially As must have AC. It was listed as AC providing hotel but not available at the property. Very disappointing!!
Pankaj, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

very good
Lauren, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Location was good.
Abolfazl., 2-night trip
Verified Expedia guest review

10/10 Exceptional

Elegant hotel with beautiful gardens, fantastic location with balcony view of the lake, at an affordable price. Excellent breakfast and modern facilities all round in rooms, retaining old world charm and beauty down stairs, and still for an affordable price. Friendly and helpful made a pleasurable stay complete.
John, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Carlos, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

5-night family trip
Verified Hotels.com guest review

8/10 Very good

El hotel es muy antiguo. Está muy bien ubicado pero aunque está muy limpio y organizado no justifica el precio porque es demasiado viejo. Sin embargo nos dieron una habitación con vista al lago y eso hizo más agradable la estancia Al igual que el tamaño de la habitación es muy bueno. Pero el desayuno es muy regular Muy pero muy básico
maria a, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very helpful staff
Ahmad, 2-night trip with friends
Verified Expedia guest review

4/10 Fair

We checked in on a rainy day and when we opened the bed there was a big brown stain with a hair by it. Looks like they did not change the sheets. Room is very dated. The price you pay if for the location and not for your stay.
Mercedes, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel located very close to the lake Lucerne with awesome lake view room and balcony. The room was clean and the bed comfortable. Hotel staff was very nice, gave us suggestions on sight seeing and transportation options in Lucerne. Breakfast was tasty with wide selection and frendly hostess.
Boris, 1-night romance trip
Verified Expedia guest review

6/10 Good

The place has Old World charm. Accessible to bus. Unfortunately, it was hot during our stay, since there is no air conditioner in the room.
Jeanette, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great stay, great staff, clean, convenient and extremely kind. We checked out at 4am for a train to the airport and they packed individual boxes breakfasts for our family.
PAWAN, 1-night family trip
Verified Expedia guest review

8/10 Very good

Mahmood Ali, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lynn, 2-night trip
Verified Hotels.com guest review