Does Sunrise Sentido Mamlouk Palace offer free cancellation for a full refund?

Yes, Sunrise Sentido Mamlouk Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sunrise Sentido Mamlouk Palace?

Yes, there are 2 outdoor pools.

Are pets allowed at Sunrise Sentido Mamlouk Palace?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Sunrise Sentido Mamlouk Palace?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at Sunrise Sentido Mamlouk Palace?

Check-in start time: 2 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing is available.

What is there to do at Sunrise Sentido Mamlouk Palace and nearby?

Have fun with on-site activities such as kayaking, windsurfing and archery and improve your game at the on-site tennis courts. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Sunrise Sentido Mamlouk Palace also has 2 poolside bars, 6 bars and a nightclub, as well as a private beach, a sauna and a steam room.

Are there restaurants at or near Sunrise Sentido Mamlouk Palace?

Yes, there are 5 on-site restaurants, featuring international cuisine and ocean views.

Does Sunrise Sentido Mamlouk Palace have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Sunrise Sentido Mamlouk Palace like?

Sunrise Sentido Mamlouk Palace is a short 10-minute walk from Red Sea and 20 minutes' walk from Senzo Mall.

Sunrise Sentido Mamlouk Palace (Hurghada, ), Hurghada hotel discounts

10/10 Exceptional

26 Dec 2022

Perfect getaway!

10/10 Exceptional

14 Feb 2025

Great

kyle, 7-night trip

10/10 Exceptional

27 Apr 2025

Rooms were nice , and clean! We had an issue with a clogged sink called the front desk and they addressed it immediately! We didn't get to try any of the 8 restaurants on property but food options at the buffet were always delish! Staff was excellent, welcoming and attentive! Zizo showed us to our room and made sure that we were comfortable. We only stayed 2 nights so we didn't get to enjoy all of the amenities the property has to offer but would definitely stay again!!

Clarice, 2-night trip

10/10 Exceptional

27 Feb 2023

Service provided by the staff was very good

Shah, 7-night trip

10/10 Exceptional

9 Dec 2023

Fantastic hotel.

The hotel is amazing and everything from clean to very good service and very good selection of foods. Especially the dinner restaurants. Staff are so friendly and will do anything for you. It’s my second visit and can’t wait to go again.

Yvonne, 7-night trip

10/10 Exceptional

3 Nov 2024

Great option in Hurghada Near the option and city centre It is not a very new hotel but it has been undergoing small improvements. All the areas and room are always clean and tidy. The beach is very nice and we can find a lot of pools inside the complex. The dining options seem to be way better than the average. The alcohol options are not at the same level as in other countries but still good. Although we could find a lot of strange people reserving sunbeds when they wake up (and don't show up for hours) we never had problems finding sunbeds - this politic shoud be reviewed by the hotels by the way.

Vitor, 9-night trip

10/10 Exceptional

29 Dec 2023

Amazing hotel, great food and lots of choices for a la carte as well as the buffet. Heated pool which was great for December holiday. Easy access to the private beach. Service was so friendly and helpful. We stayed in the Executive suite which was very spacious and on ground floor so direct access to the beach. Only critisicm would be that the room especially living area is a bit dark so would recommend the hotel adds brighter side lights. Other than that everything was perfect!

3-night trip

10/10 Exceptional

5 May 2024

This was our second stay at Sunrise Mamlouk Palace Hotel. The staff goes above and beyond to make you enjoy your holiday to the fullest, especially the reception and holiday concierge staff. The rooms are spacious,clean and some of them renovated recently. The best thing in my opinion is that the facilities are shared with the sister hotel Sunrise Garden Beach resort, so you can use the pools and restaurants of both hotels, as well as the very well equipped gym. The beach is at walking distance, it is clean and has a boardwalk to take you to the snorkeling area. The resort has an app that you can use to book dinner, check the daily program and order room service or report a room fault. We loved the food, the buffet has a wide choice of warm and cold options, and the a la Carte restaurants are also very good quality.

Ilaria, 7-night trip

10/10 Exceptional

28 Jan 2024

I was there for Xmas and New year, long stay. The rooms are very spacious and housekeeping is 10 out of 10 👍. The food...simply superb. Very balanced offering. From traditional Arab food, to all very well known European dishes. It is simply impossible not to find something for every taste and diet. Services provided from all the staff at the hotel are excellent. The only thing that needs to be looked (in my opinion) is the fact that everyone is constantly on the mobiles. They carry a plate in one hand and mobile phone in the other. Come on guys, leave the phone in your pocket when you serve your customers. Gym: Very clean and very well equipped WIFI: This deserves special mentioning... EXCELLENT. The cover in the hotel and the surrounding grounds is superb. Even on the beach you have WIFI cover. No need for expensive phone calls. WhatsApp, Viber, Messenger all of them working as they should. All in all, fantastic place for a holiday.

Alexander, 18-night trip

10/10 Exceptional

29 Oct 2025

clean room, friendly staff, good amenities, pools of different depth, bar in pool, clean beach, shallow sea, access to water park slides and restaurants of neighbouring resort, in-house snorkeling off the resort pier with a lifeguard every day

A, 7-night trip

10/10 Exceptional

4 Oct 2025

Tt est ok

ELKETROUSSI, 7-night trip

8/10 Very good

10 Jun 2025

Sehr nettes Personal, Zimmer war gut und sehr sauber. Im Hauptrestaurant sind die Tische klebrig und die Stühle mit Plastik überzogen. Für mich ist es ein 4.5 Sternehotel. Alles ist etwas in die Jahre gekommen.

Karin, 8-night trip

10/10 Exceptional

8 Jun 2025

Der Service und alle Angestellten waren herzlich und hilfsbereit. Es war ein rundum gelungener Urlaub. Es gibt Renovierungsbedarf (Schönheitsreparaturen) insbesondere in den Bädern der Zimmer, das hat uns allerdings nicht gestört, da alles vollkommen in Ordnung und problemlos nutzbar war. Das Preis-Leistungsverhältnis ist spitze und wir haben jeden Abend in verschiedenen Themenrestaurants verbracht. Sehr abwechslungsreiches Essen und ein tolles Animationsprogramm! Die Pools sind riesig und machen viel Freude.

Rena, 15-night trip

10/10 Exceptional

29 Apr 2025

The building is well maintained, staff are polite and nice, the facility is huge so expect a lot of walking, there's 2 drawbacks the food variety is poor except special nights, also the pools are bit boring no musics with little animation, so if you want a quite place to relax this will be your destination.

Mariam, 5-night trip

10/10 Exceptional

13 Apr 2025

Alles bestens: Sauberkeit, Freundlichkeit ALLER Mitarbeiter, Qualität des Essens. Hausriff und viele Wasserrutschen. Unser dritter Urlaub hier, der vierte ist bereits gebucht.

Klaus, 14-night trip

8/10 Very good

31 Mar 2025

l’hôtel est très beau avec ses piscines . les buffets sont variés. par contre les suites aurait besoin d’être rafraîchie. problème au niveau du service restauration. aucune organisation pour un 5 étoiles. Ce point est vraiment à rétablir car cela peut nuire à l’hôtel.

Seguenia, 7-night trip

10/10 Exceptional

10 Feb 2025

2024

Alt var fantastisk med meget god service og mat.

Richard, 4-night trip

10/10 Exceptional

28 Dec 2024

Schöne Anlage mit vielen Möglichkeiten. Sehr nettes und hilfsbereites Personal.

Bilal, 10-night trip

10/10 Exceptional

21 Dec 2024

Einfach nur Fabelhaft. Das beste Hotel İn Hurghada.

EMIR, 7-night trip

10/10 Exceptional

17 Dec 2024

Raccomandato !

Struttura bellissima. Personale cordiale. Possibilità di cenare in vari ristoranti alla carta con servizio al tavolo. Di qualità molto buona,Piscine riscaldate,Non c’è barriera corallina.

Luca, 10-night trip

10/10 Exceptional

1 Dec 2024

SEJOUR DE REVE

Nous avons passé un excellent séjour dans un endroit magnifique. La chambre était spacieuse, très propre, le personnel très sympathique et la nourriture excellente. Les jardins et les piscines sont superbes et magnifiquement bien entretenus. Première expérience "all inclusive" A refaire absolument dans cet endroit. Nous avons beaucoup apprécié les restaurants "à la carte" compris dans le prix.

René, 8-night trip

10/10 Exceptional

30 Nov 2024

Freundliches und zuvorkommendes Personal

rainer, 7-night trip

10/10 Exceptional

27 Nov 2024

Wir waren rundum zufrieden

Wir hatten einen fantastischen Aufenthalt. Allerdings wurden wir im Nachbarhotel (Crystal Blue Hotel) untergebracht, da das Hotel größtenteils ausgebucht war. Wir hatten aber auch die Option im Mamlouk zu bleiben. Da die Hotels eh zusammengehören, konnten wir beide Anlagen nutzen. Schöne Hotelanlage und ein gnaz toller Service! Ich bin eigentlich nicht der Typ, der mehrfach ins gleiche Hotel reist, aber hier würde ich es mir noch einmal überlegen.

Janika, 11-night trip

10/10 Exceptional

21 Nov 2024

Top !

Vrhunski uredjen hotel Malo je skuplji od vecine, ali bolje je u ovom hotelu biti 5 dana negi u nekom drugom 10 :) Svaka preporuka da se poseti

Ljubomir, 1-night trip

10/10 Exceptional

23 Oct 2024

Excellent Hotel even better staff

Excellent Hotel, fabulously clean, brilliant facilities and amazingly friendly staff. Rooms - very clean, Beds comfy but Air Con was very loud Food is as to be expected at an all inclusive, good selection each day but can get repetitive. Lot of options to eat in other restaurants too though, and there is snack bars at lunch etc The Alcohol is shocking, if you intend on drinking lot this is not the hotel for you. Gym - Best i've had access to at a hotel abroad Water Slides (easy access to other hotel) - Brilliant, Kids absolutely loved them too. Pool and Beach - Brilliant Entertainment - As to be expected. Ends at 11pm but is very loud, especially the 'Pool Party' - If you like an early night or have young kids, would suggest asking for a room further away and closer to the beach. I'm not someone to really return to any location more than once, but entire family agreed we'd happily come back here.

Sam, 8-night trip

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