Upon arrival, was told that they were going to call me (but never did) and tell me that the executive suite I had booked was unavailable due to repairs, and that they could give me a different room. The entire hotel on Expedia and on the hotel's website stated they were fully booked, so found that odd there was a different room available. The elevators had an odd odor and felt like they were going to break down mid-use, so used the stairs the rest of the time. The room they gave us was partially clean, had to scrub the bathroom and jacuzzi first before being able to use. The mattress was like sleeping on a plank of wood. During the night, there was kids sprinting up-and-down the hallway until after 1am, which the staff attempted to intervene but they continued. While that is out of their control and I hold no fault of that on the staff, it just added to the poor experience of our stay