6/10 Baik
5 Januari 2025
Disappointed with room
I booked a double queen room for me and my husband for a birthday weekend trip. I received a phone call the day before the visit and was offered a "complimentary upgrade to a suite". The room was quite disappointing. The carpet was threadbare and sticky with some unknown substance in 2 spots. The bathroom didn't have a fan and the main area didn't have any lighting so you couldn't sit on the sofa to read. I think it was a "suite" because it had a small sink by the fridge and microwave. The hotel seemed very busy and so I assume this is why we were moved into the King room vs the double queen. The rest of the hotel was nice and clean, check in was easy and breakfast was great. Overall disappointed with the room but the rest of the amenities were great.
Rebecca
Rebecca, perjalanan 2 malam
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