Buccament BAY ALL Inclusive

Hartanah 2.0 bintang
Hartanah merangkumi semua di Kingstown dengan kolam renang terbuka dan restoran

Pilih tarikh untuk melihat harga

Galeri foto untuk Buccament BAY ALL Inclusive

Kolam renang terbuka, kerusi lepak pantai
Kawasan tempat duduk lobi
Depan hartanah - siang/malam
Deluxe Villa, 1 Bedroom, Garden View | Pemandangan dari bilik
Ruang tamu

Ulasan

7.6 daripada 10
Baik
Apabila mengunjungi Kingstown, Buccament BAY ALL Inclusive ialah pilihan yang bagus untuk dipertimbangkan. Tetamu boleh mencuba urutan tisu mendalam dan menikmati masakan antarabangsa di The Bay Beach Club, yang dibuka untuk sarapan, makan tengah hari dan makan malam. Kolam renang terbuka, bar pantai, dan kelab kesihatan merupakan sorotan lain di hartanah merangkumi semua ini. Pengembara lain menyukai keadaan keseluruhan hartanah.

Kemudahan popular

  • Gim
  • Bar
  • Spa
  • Kolam
  • Restoran

Kemudahan utama (12)

  • Berhampiran pantai
  • Restoran dan bar pantai
  • Kolam renang terbuka
  • Aktiviti kanak-kanak yang diawas percuma
  • Kelab kesihatan
  • Bilik urut/rawatan
  • Pusat persidangan
  • Peti simpan selamat di meja/kaunter hadapan
  • Bar/deli snek
  • Kedai hadiah atau gerai surat khabar
  • Bantuan pelancongan/tiket
  • Aktiviti berkayak

Keselesaan seperti di rumah (6)

  • Aktiviti/penjagaan kanak-kanak yang diawas (percuma)
  • Perkhidmatan dobi
  • TV definisi tinggi
  • Peralatan tempat tidur premium
  • Kolam renang terbuka
  • Bar/deli snek

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 9 daripada 9 bilik

Deluxe Villa, 2 Bedrooms, Garden View

Sorotan

Kolam tunjam persendirian
TV definisi tinggi
2 bilik tidur
Peralatan tempat tidur premium
  • 125 meter persegi
  • Boleh menampung 6
  • 1 Katil Raja (King) dan 2 Katil Bujang (Single)

Villa, 2 Bedrooms, Garden View

Sorotan

Kolam tunjam persendirian
TV definisi tinggi
2 bilik tidur
Peralatan tempat tidur premium
  • 125 meter persegi
  • Boleh menampung 5
  • 1 Katil Raja (King) dan 2 Katil Bujang (Single)

Deluxe Villa, 1 Bedroom, Beachfront

Sorotan

Kolam tunjam persendirian
TV definisi tinggi
Bilik tidur berasingan
Peralatan tempat tidur premium
  • Pemandangan lautan
  • 77 meter persegi
  • Boleh menampung 3
  • 1 Katil Raja (King)

Deluxe Villa, 1 Bedroom, Garden View

Sorotan

Kolam tunjam persendirian
TV definisi tinggi
Bilik tidur berasingan
Peralatan tempat tidur premium
  • 77 meter persegi
  • Boleh menampung 3
  • 1 Katil Raja (King)

Villa, 1 Bedroom, Garden View

Sorotan

Kolam tunjam persendirian
TV definisi tinggi
Bilik tidur berasingan
Peralatan tempat tidur premium
  • 79 meter persegi
  • Boleh menampung 2
  • 1 Katil Raja (King)

Suite, 2 Bedrooms (Elaenia)

Sorotan

TV definisi tinggi
2 bilik tidur
Peralatan tempat tidur premium
  • 124 meter persegi
  • Boleh menampung 4
  • 1 Katil Raja (King)

Grand Villa, 4 Bedrooms, Beachfront

Sorotan

Kolam tunjam persendirian
TV definisi tinggi
4 bilik tidur
Peralatan tempat tidur premium
  • Pemandangan lautan
  • 227 meter persegi
  • Boleh menampung 10
  • 6 Katil Bujang (Single)

Deluxe Villa, 2 Bedrooms, Beachfront

Sorotan

Kolam tunjam persendirian
TV definisi tinggi
2 bilik tidur
Peralatan tempat tidur premium
  • Pemandangan lautan
  • 125 meter persegi
  • Boleh menampung 5
  • 1 Katil Raja (King) dan 2 Katil Bujang (Single)

Junior Suite (Elaenia)

Sorotan

TV definisi tinggi
Peralatan tempat tidur premium
  • 64 meter persegi
  • Boleh menampung 2
  • 1 Katil Kelamin (Double)

Hartanah serupa

Mod logo
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Tentang kawasan sekitar

Peta
Buccament Bay, PO Box LY39 Layou, Kingstown

Tempat berdekatan

  • Taman Botani - 9 min memandu - 6.8 km
  • Katedral Anglikan St. George - 9 min memandu - 7.7 km
  • Pasar Kingstown - 10 min memandu - 8.4 km
  • St Vincent Botanic Gardens - 10 min memandu - 8.6 km
  • Kota Charlotte - 12 min memandu - 9.4 km

Bergerak

  • Argyle (SVD-Argyle Intl.) - 48 min memandu

Restoran

  • ‪Veejays - ‬9 min memandu
  • ‪KFC - ‬10 min memandu
  • ‪Beach Front Restaurant & Bar - ‬11 min memandu
  • ‪Basil's Bar - ‬10 min memandu
  • ‪KFC - ‬9 min memandu

Tentang hartanah ini

Buccament BAY ALL Inclusive

Apabila mengunjungi Kingstown, Buccament BAY ALL Inclusive ialah pilihan yang bagus untuk dipertimbangkan. Tetamu boleh mencuba urutan tisu mendalam dan menikmati masakan antarabangsa di The Bay Beach Club, yang dibuka untuk sarapan, makan tengah hari dan makan malam. Kolam renang terbuka, bar pantai, dan kelab kesihatan merupakan sorotan lain di hartanah merangkumi semua ini. Pengembara lain menyukai keadaan keseluruhan hartanah.

Merangkumi semua

Hartanah ini merangkumi semua. Makanan dan minuman di tapak hartanah termasuk dalam harga bilik (sekatan tertentu mungkin dikenakan).

Makanan dan minuman

Semua makanan bufet dan à la carte, snek dan minuman disertakan
Perkhidmatan bilik disediakan ketika waktu tertentu
Bar mini dalam bilik (termasuk semua minuman)

Aktiviti dan kemudahan/peralatan

Semua sukan air tidak bermotor disertakan.

Aktiviti air

Aktiviti berkayak
Bersnorkel

Aktiviti darat

Kemudahan kecergasan
Bola sepak
Tenis
Bola tampar

Hiburan

Hiburan dan aktiviti di tapak

Sekilas pandang

DONE

Saiz hotel

    • 102 bilik
    • Setinggi 1 tingkat
DONE

Tiba/Pulang

    • Daftar masuk bermula jam 15:00
DONE

Diperlukan semasa mendaftar masuk

    • Kad kredit atau deposit tunai diperlukan untuk caj sampingan
    • ID foto dikeluarkan kerajaan diperlukan
DONE

Kanak-kanak

    • Penjagaan kanak-kanak terselia percuma

Kemudahan hartanah

Makanan dan minuman

  • Restoran
  • Bar pantai
  • Bar/deli snek

Membuat perjalanan dengan kanak-kanak

  • Aktiviti/penjagaan kanak-kanak yang diawas secara percuma

Aktiviti menarik

  • Pengajaran tenis
  • Kelas kecergasan
  • Kelas pilates
  • Kelas yoga
  • Bola tampar
  • Berkayak
  • Berhampiran pantai

Bekerja jauh dari rumah

  • Pusat persidangan

Perkhidmatan

  • Bantuan pelancongan/tiket
  • Perkhidmatan dobi
  • Kerusi lepak tepi kolam

Kemudahan

  • Dibina pada 2010
  • Peti simpan selamat di meja/kaunter hadapan
  • Kelab kesihatan
  • Kolam renang terbuka
  • Bilik urut/rawatan

Kebolehcapaian

  • Mudah diakses kerusi roda

Kemudahan bilik

Tidur dengan nyenyak

  • Peralatan tempat tidur premium

Segarkan diri

  • Tuala

Kekal terhubung

  • Telefon

Ciri istimewa

Tempat Makan

The Bay Beach Club - restoran bufet ini khusus dalam masakan antarabangsa dan menyajikan sarapan, makan tengah hari dan makan malam.
Arlecchino (Dress Code) - restoran mewah ini khusus dalam masakan Itali.
Safran - restoran ini khusus dalam masakan India dan menyajikan makan malam sahaja.
HQ Coffee Shop - kedai kopi di tapak.
Jack's (Dress Code) - restoran yang menghadap lautan dan kolam renang ini khusus dalam makanan laut dan menyajikan makan malam sahaja. Tempahan diperlukan.

Fi & dasar

Deposit boleh dibayar balik

  • Deposit: USD500.00 sepenginapan

Fi mandatori

Anda akan diminta oleh pihak hartanah untuk membayar caj yang berikut semasa daftar masuk atau daftar keluar. Fi mungkin termasuk cukai yang berkenaan:
  • Cukai bandar raya dikenakan: USD2.96 setiap bilik semalam

Kolam, spa & gimnasium (jika berkenaan)

  • Tempahan diperlukan untuk perkhidmatan urut dan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, di nombor yang terdapat pada pengesahan tempahan

Juga dikenali sebagai

Buccament
Buccament Bay
Buccament Bay All Inclusive
Buccament Bay Kingstown
Buccament Bay Resort
Buccament Bay Resort All Inclusive
Buccament Bay Resort All Inclusive Kingstown
Buccament Resort
Buccament BAY ALL Inclusive All-inclusive property Kingstown
Buccament BAY ALL Inclusive All-inclusive property
Buccament BAY ALL Inclusive Kingstown
Buccament Resort Inclusive
Buccament Inclusive Inclusive
Buccament BAY ALL Inclusive Kingstown
Buccament BAY ALL Inclusive All-inclusive property
Buccament BAY ALL Inclusive All-inclusive property Kingstown

Soalan lazim

Adakah Buccament BAY ALL Inclusive menawarkan pembatalan percuma untuk bayaran balik penuh?

Ya, Buccament BAY ALL Inclusive mempunyai bilik boleh dibayar balik sepenuhnya tersedia untuk ditempah di laman kami.Jika anda menempah kadar bilik yang boleh dibayar balik, ini boleh dibatalkan sehingga beberapa hari sebelum daftar masuk bergantung kepada dasar hartanah. Pastikan untuk menyemak dasar pembatalan hartanah ini untuk mendapatkan terma dan syarat tepat.

Adakah kolam tersedia di Buccament BAY ALL Inclusive?

Ya, terdapat kolam renang terbuka.

Apakah aktiviti yang tersedia di Buccament BAY ALL Inclusive dan kawasan berdekatan?

Bergembira semasa bulan-bulan yang lebih panas dengan aktiviti seperti aktiviti berkayak. Aktiviti rekreasi tambahan di tapak hartanah termasuk aerobik, Pilates dan bola tampar. Nikmati aktiviti renang di kolam renang terbuka atau gunakan kemudahan lain di hartanah ini, yang menyertakan kelab kesihatan.

Adakah terdapat restoran di Buccament BAY ALL Inclusive atau kawasan berdekatan?

Ya, The Bay Beach Club menawarkan masakan antarabangsa dan pemandangan lautan.

Apakah suasana di sekitar Buccament BAY ALL Inclusive?

Buccament BAY ALL Inclusive terletak cuma sejauh 1 minit berjalan kaki dari Kepulauan Windward.

Buccament BAY ALL Inclusive Ulasan

Ulasan

7.6

Baik

8.6/10

Kebersihan

7.6/10

Kakitangan & perkhidmatan

8.0/10

Keadaan hartanah & kemudahan

Ulasan

8/10 Sangat Baik

Very mordern rooms. great stay.

Food was out of this world, it was buffet for all meals. Some of the restaurants like Jacks and the Italian restaurant was closed. but the bay restaurant made up for it.
Ulasan tetamu Expedia yang disahkan

6/10 Baik

Beautiful hotel but very poor service!

Unfortunately, during our time at Buccament the majority of staff was on strike. However, the few that were there did an amazing job doing everything. The food was a big disappointment and 2 of their resteraunts a were not open, the steakhouse and the cafe. Therefore, every meal was eaten at the beach club. For a five-star, all inclusive resort, this was truly a disappointment and I will not return nor recommend this resort to anyone until all of the management issues have been resolved.
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4/10 Sederhana

Very disappointing. Advertised as a 5 star. I'm sure it was when it was built. There are so many problems that need to be addressed. We were never sure where we were going to be eating dinner. Had to check each afternoon because only one or two of the restaurants were open. Breakfast and lunch were the same buffet with limited lukewarm choices every day. The bar closed 2 evenings when we were there at 6:00 p.m. leaving nothing for guests to do. No entertainment. Very dark, needs more lighting at night. No activities at the hotel. Beach towels never available, ended up keeping ours for the time we were there just to make sure we had one. One of the pools was closed for 5 days because it was green. On an upbeat note, the staff, when they were there, because they were striking, were very friendly, and went out of their way to help. Unfortunately for the wonderful people of St. Vincent, I can't imagine the resort functioning and receiving guests for much longer unless something is done.
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6/10 Baik

Well-kept facility

We booked this place for our anniversary based on the positive reviews we got from friends and family who stayed here before. We heard about the great steaks at Jack's steakhouse which increased our anticipation and the dessert and ice cream palour. When we got there and attempted to make a reservation for the steakhouse we were told due to a flood the country suffered back in 2013 the restaurant was closed to facilitate repairs. After hearing the disappointing news we attempted to reserve at the Italian restaurant but was told that was also closed at the moment but should be opening soon. Fast forward, we had to eat dinner at the main restaurant which was okay. The second night we got the option to dine at safran restaurant where had a pleasant experience. Amid the dessert and ice cream palour remains closed and the staff seemed very surprised when we enquired. The staff seemed demotivated execute their duties with little or no enthusiasm. The guy that does the BBQ works hard and should be given a break in between. Orenzo at the front desk was also very welcoming and went the extra mile to make us comfortable. The facility was well-kept, housekeeping came daily, items in the mini refrigerator was replenished often. We enjoyed the plunge pool, the beach and the villa itself. I am not sure if I would revisit this place again or maybe until the what seems to be financial issues have been sorted out.
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4/10 Sederhana

Beautiful Resort but Major Problems

The resort is absolutely beautiful but having financial difficulties. The restaurants were often not open leaving the buffet to handle all the guests. The explanation from the manager was that the Staff did not show up to work. Upon further questioning, the staff said they hadn't been paid since September. The ones that were sticking around were hoping for a take over so they still had job. The pool was going green and the general maintenance was falling apart. It's too bad because as I mentioned the resort was beautiful.
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8/10 Sangat Baik

Beautiful Resort with Mountain and Beach views

This is a beautiful resort with spectacular views of the lush St. Vincent foliage. Some of the best food we've ever eaten in the Caribbean. The beachfront villa we had was very spacious, clean and well laid out. Our villa was the only private 2 bedroom beachfront, with a private plunge pool. It was on the main path of the wait staff, so there was no running dry while being in your private pool on the beach. All in all the resort was just fantastic and a real hidden Caribbean gem! Now the bad.... After arriving we find out that Harlequin is going into receivership. We did notice and had some minor issues during our stay. We did have to make adjustments on a few occasions. However, the issues we had were not staff related and it was out of there control. Buccament Bay Resort has some of the best staff we have ever come across during our many years of travel. At the end of the day with all the hiccups, we had a fantastic trip and loved the resort.
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6/10 Baik

My 2nd Experience did not match my 1st Experience

This was my second time visiting Buccament Bay. I went there in January 2016, and I enjoyed it soooo much, that I recommended it to a number of my friends and also decided to visit it another time myself . I must say I was disappointed. The quality of the product being offered declined significantly from January to November 2016. There was a decrease in the variety of drinks and the quantity and variety of food. My expectations based on my previous experience was not met. Despite the disappointment, I still enjoyed myself, but compared to the first time the change was noticeable.
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8/10 Sangat Baik

Loved the place, loved the people, loved the food

The hotel is about 30-45 minutes from the airport. The drive is scenic but the entrance to the hotel is a bit scary. It's a busy place for locals including fishermen. It almost feels like a back entrance but it's not. The reception was lovely and we were upgraded to a Deluxe Garden View Villa (from Elaenia Suite) for free. We were 'driven' to the villa on a small golf cart. The room was super luxurious and very clean. We enjoyed a private plunge pool. The bathroom was spa-like. The shower area contained a rain shower with jets and loose pebble floor topped with a wooden crate for draining. The room also contained a Lavazza espresso machine (and lavazza coffee pods) of which we made full use. You're provided with milk, shandy, pepsi, sprite and bottled water in the fridge - replenished frequently. The resort is beautiful during the day. The place could do with better lighting at nights. The service was great throughout. The food was great and when the coffee house was open, their offerings were superb. The one downside we found was that restaurants closed sporadically, even with reservations. HQ (the coffee house and one place to get snacks outside of meal times) was closed for a full day without prior notice / alternative arrangements. The kitchen at The Bay (the only other place apart from HQ to get a snack) was also closed without notice on that same day. Guests were left without meal/snack options for a window between lunch and dinner that day.
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10/10 Luar Biasa

Breath taking view, magnificent location

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2/10 Lemah

Miss-selling this hotel as luxury

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8/10 Sangat Baik

Great hotel

I stayed for a weekend. The staff were pleasant and room excellent. We were upgraded to a deluxe cabana. the food was great and it was an overall good experience!
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8/10 Sangat Baik

Relaxing weekend getaway!

The resort was beautiful and relaxing. The villa was ultra comfortable with king size bed snd your own plunge pool outside the patio doors. Bathroom was impressive with super rain showers. WiFi and AC up to par. Will definitely visit again.
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6/10 Baik

Nice hotel but had a lot of issues

Hotel is lovey, rooms are clean and modern but hotel didn't live up to the all inclusive standards as a lot of items were out of stock and not available. Staff weren't accommodating. The wait for a cart to get around is very long and hotel seem to be running on a day to day basis as items were being stocked at the bar only when and while there as beers were most time hot. However I will visit again maybe when their issues are sorted out as there is a lot of potential at the hotel
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8/10 Sangat Baik

Beautiful location, mountains and beachfront

Good food,great setting , Lovely dinners and attentive staff.Enjoyed fine dining and ambience.
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6/10 Baik

My overall stay at Buccament Bay was disappointing because of some of its staff.The overall friendliness of its staff was lacking, not what you would expect at a Caribbean Resort. The physical appearance of the hotel is great but the service from its staff needs great improvement. The servers at the Bay Restaurant (main restaurant and bar at the hotel) was terrible, at times I felt as thought they were paying me to be at the hotel and not the other way around. I really don't like to go down this road but I think it must be said, there was a very noticeable difference in service being given to foreign guests versus what was given to locals (myself and friends being from the Caribbean), e.g. one night we ordered and couple glasses of wine and was given it in scotch glasses, of which we made no issue probably they were out of wine glasses at the time but 30 seconds later a foreign came and sat next to us and order the same wine and got it in long stemmed wine glasses, this was extremely disappointing. Mention must be made of Shenelle at Jack's Steak House she was our server one night for dinner and she was excellent, all of their staff should aim to be more like Shenelle. The hotel has potential to be a great low cost All Inclusive Resort but more attention definitely needs to be paid to their staff.
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6/10 Baik

Worst birthday vacation due to Hotel Negligence

A party of 6 of us went to this resort to celebrate my mom's 60th bday. From check in to the actual hotel stay, everything was fine. Until on my mom's birthday night, before we went to dinner, she came to meet us at our villa, when she tripped over a BLACK hose that was LAYING ACROSS the Walkway for no reason as it was not being used in the DARK WALKWAY. She got a busted lip inside and out, a busted nose and a swollen leg. We immediately reported it to front desk and requested a medic. Long story short, she received medical attention the following day 16 hours after, where she had to go outside of the premises taking away further from out vacation, and the resort saw it fit to send security to receive statements about the incident from her before actually being attended to medically. The resort showed negligence firstly as there is no lighting on the walkway to the villa, there was a black hose laying across the walkway in the dark and it was no being used. This is definitely a safety violation as I'm sure hotels must be governed by some sort of health and safety rules. The resort showed no remorse as the hose was still there the following day til we removed it ourselves, then a few hours later, it was there again. They showed no concern as we finally got to the doctor 16 hours after and this was only because we kept requesting it! The hotel is great but the negligence, the lack of concern and lack of decorum that the administrating staff appalling!
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6/10 Baik

Excellent Hotel ,not the most accomdating but good

Buccament Bay is an excellent hotel , breakfast , lunch and dinner are top of the line , very wide selection and many vegetarian options for any vegans The facilities are nice, rooms are very clean, the small bay towards the breakfast side needs to be cleaned , because there are a lot of rubbish thrown on that side of the hotel , the main beach is very clean and nice We booked to go from Thursday to Thursday 2nd October 2016 ,the airline canceled there flight on Thursday and we were given a flight the Friday night at 9:30pm , all tjis information was given to thw hotel,the flight was also delayed and we arrived St.vincent around 12pm , so we checked into the hotel around 1am, we missed two full days at the hotel, This part is definetly not the fault of the hotel but we asked the hotel since we missed two days and Liat airline's was willing to give us an extra day till the monday , would they be able to at least give us the extra day , or give us all a discount on the rooms or even put us in a room that accomdates 4-8 people, so we werent expecting anything from the hotel , but due to the circumstances i tjink they should have considered because it was a group of 8 people, and a extra day was not going to cost them anything extra because we missed two full days, because we were willing to pay but they still wanted to charge us all full price....but overall the experience was good , the staff are not very friendly but are willing to help.....but the island is very nice
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6/10 Baik

Needs work!

Stayed here for a few days while visiting family. Pros-beautiful clean spacious room, great food ala cart restaurant service is slow but best I've had at any resort chain, quite resort great for an older crowd. Cons-staff could be more friendly, lots of flies/mosquitos around due to still water throughout resort, liquor is not served until late morning, everything closes on the resort around 10pm so if you get hungry you're out of luck, they frequently ran out of towels at the pools, rarely any sport activities played at the pool, there wasn't any nightly entertainment the nights I stayed.
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8/10 Sangat Baik

Unfinished

Room was a long way from everything requiring 10 mins walk for most services. Half the resort has not been finished and is separated by a wooden fence. Indian restaurant not recommendable. Jack's is good. Overpriced
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8/10 Sangat Baik

Top Chill Location, Good Food and Wonderful Staff

This resort is surely a gem in St. Vincent. I must commend the Reservations Manager on her wonderful service extended to me and my family. With people like her on board, this resort that has so much more potential will blossom into possibly the best vacation spot in the Caribbean. And if the entire resort team has this as their objective when going to work, greatness has already began. For me personally, the staff contributed to making my stay enjoyable. I always approached them with kindness and humility and in return, they related back to me in this same manner. I got a nice warm welcome which was key in starting my vacation and I felt as if the staff was more interested in my happiness and wellbeing which is what we call wonderful customer service. Thank you Team Buccament :)
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6/10 Baik

Honeymoon

The resort is good overall. That there were some glitches and negatIves we had to put up with. Some of the wait staff needs proper training on how to interact with Guests. Some of the Waitresses don't smile, and even act like you should be happy that they paid you any attention. Too many of theit staff can be seen hanging out doing nothing or sitting down people watching. It takes a long time to get served st dinner time. They had power outage twice! The snorkeling and good food made up for a lot.
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10/10 Luar Biasa

Family Vacation

We had a lovely time. The staff were very friendly and accommodating. They gave us some good advice on how to get to Bequia. A must do trip! Snorkels and life jacks are free to borrow. Lots of options for food. HQ is definitely an excellent snaking/coffee stop! The resort is very pretty and well maintained. Be sure to walk with mosquito repellant and wear light clothing as most places aren't air conditioned (the bedroom is thankfully).
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10/10 Luar Biasa

Awesome staff,excellent service beautiful setting

Staff super friendly and very very hard working.They ensure my vacation was a 5 star experience.Best vacation ever.
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8/10 Sangat Baik

Great resort on the beach.

This resort is absolutely beautiful..the lay out of the villa's with the private pools. Every meal I ate there was so tasty and wonderful..Jacks steak house is really an excellent dining restaurant. The staff members at the reception go out of their way to assist with making the guests as comfortable as possible. Thank you to Florence for her wonderful hospitality. I enjoyed the evening entertainment and ambiance of this resort. It is totally worth every cent..I would totally recommend this place to anyone...its accommodative for couples and families..I had a wonderful experience and would definitely visit there again...
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6/10 Baik

Hotel with lots of potential

We stayed at this resort August 9-14th. The resort has lots of potential, but until it's issues are resolved, I cannot give it more that a three star review. The grounds are beautiful, and we were upgraded to a one bedroom villa with our own plunge pool, which was very nice. The villa was beautiful and clean, however, in reality only the bedroom was usable because there is no air conditioning in the living room area, and it was HOT. Even with air conditioning, the bedroom never cooled to my liking. The bathroom is amazing and well appointed, with a rainfall shower. There is a small mini-bar with just a few waters and sodas. We frequently had to repeatedly ask for the mini-bar to be restocked with water, and it took up to a day to get more water. The food at the restaurants was excellent, BUT the restaurants frequently RAN OUT OF FOOD. One night we had to order three different things because the first two on the menu they didn't have. This goes for drinks as well...running out of beer at an all inclusive resort??? Unacceptable. Also ran out of several types of liquor and ran out of ice cream and snacks at HQ (the snack/dessert/coffeee house). It seems that management is lacking with lots of rumors swirling and noone really knowing who is running the resort at the moment. Staff said they haven't been paid in months. Some staff were exceptional, but many seemed unhappy (which I would be as well if I wasn't being paid).
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