Michelle was nice at the front desk as well as breakfast attendants (wishing there were some options for those who don’t eat pork). Housekeeping could use a bit of work to understand the difference between full service and refresh. One lady came in, didn’t do dishes, clean trash can out, or mop like the first housekeeper we had. It’s unfair to have one working harder than the other and would advise going over the standards with entire team. Other than that, hot tub was perfect, rooms were a good size, lots of eateries nearby and trail around back made for a great hike.