2/10 Lemah
30 Apr 2026
Extremely disappointing experience. This place should not be operating in its current condition.
The room was clearly not ready for guests. There was a strong smell of fresh paint, constant construction noise, and very poor hygiene. These are not minor inconveniences, the room was genuinely uninhabitable. I had to leave shortly after check-in because staying there was not an option.
What made it worse was how the situation was handled. The staff refused to take responsibility and declined to issue a refund, despite the obvious issues. Instead of resolving the problem, they kept redirecting and avoiding accountability.
This was a complete waste of money (they did not refund me the money, even tho I didn't even stay there) and time. Be very careful before booking here, the conditions do not match what is advertised.
Dilyara
Dilyara, perjalanan 7 malam bersama keluarga
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