2/10 Lemah
2 Januari 2025
Terrible experience at Hotel Forstinger.
I booked a “Deluxe Loft, 1 Double Bed, Non Smoking, City View” that was supposed to be 538 sq ft (ca. 50 m²)
When I got to the hotel, I was given a room that was barely 150 sq ft (ca. 14 m²), and when I asked the reception if a mistake was made, I was told the loft I booked was “closed for the winter”.
Instead of a nice city view, we had a lousy view of a fatigued backyard.
That is a problem because the room I got was much cheaper than the one I paid for. In addition to that, the Loft is still available as I am writing this, so if it's an error, no one bothered to fix it.
Then, there's the fact that regardless of the room size, the hotel Forstinger doesn't deserve four stars at all.
There was mold in the shower, the bathroom is overall old and moldy, the mattress is a disgrace, very uncomfortable, the “gym” is one lousy stepping machine in a corridor, and breakfast, charged €28 per person, is barely worth €10/person.
I travel for work a lot, I am in 20+ different hotels each year, between three and five stars, and I can say with certainty that the Hotel Forstinger doesn't deserve four stars. Three at most.
I don't thank you for almost ruining what was supposed to be a very nice experience. Luckily, everything else in Schärding beside the hotel Forstinger was a very pleasant experience.
In the end, with breakfast, I paid €260 for one night, I was expecting much better.
Paolo
Paolo, perjalanan 1 malam
Ulasan tetamu Hotels.com yang disahkan
