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Hotel Nord Otaru

4.0 star property
Riverfront hotel with restaurant, near Otaru Canal

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Photo gallery for Hotel Nord Otaru

Experience the unique blend of traditional and modern design at this iconic hotel, featuring a distinctive dome-shaped roof and symmetrical facade.
Enjoy a panoramic city view from the bar, where you can unwind with a drink and take in the sights.
Enjoy breathtaking views of the city and water from this balcony with a table and two chairs.
Stunning multi-level interior with a grand staircase and arched stained glass window.
Relax in this stylish room with two beds, a flat-screen TV, and a city view.
Located near Otaru Canal, Hotel Nord Otaru is a haven of relaxation. Enjoy breakfast, lunch, or dinner at one of the two on-site restaurants and unwind in the rooftop garden or bar after exploring nearby attractions like Shin Nihonkai Ferry. The helpful staff has left a lasting impression on previous guests who praised its location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Non-smoking
  • Parking available
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Vending machine
  • Self-serve laundry
  • Meeting room
  • Free newspapers in the lobby

Feel at home (6)

  • Children stay free
  • Fridge
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is RM360
RM396 total
3 Sept - 4 Sept

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Executive Room, Non Smoking, Canal View

1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, Non Smoking, Canal View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Premium bedding
Down duvet
Separate bedroom
Hairdryer
  • 57 sq m
  • Canal view
  • Sleeps 9
  • 2 Single Beds and 3 Single Sofa Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Superior Twin Room, Non Smoking

8.2 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Premium bedding
Down duvet
Separate bedroom
Hairdryer
  • Canal view
  • Sleeps 7
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Family Suite, Non Smoking, Canal View

1 bedroom, premium bedding, down duvets, in-room safe

Family Suite, Non Smoking, Canal View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Premium bedding
Down duvet
Separate bedroom
Hairdryer
  • 57 sq m
  • Canal view
  • Sleeps 9
  • 3 Single Beds and 2 Single Sofa Beds

View all photos for Junior Suite, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Premium bedding
Down duvet
Separate bedroom
Hairdryer
  • 39 sq m
  • Mountain view
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Grand Twin Room, Non Smoking, Canal View

1 bedroom, premium bedding, down duvets, in-room safe

Grand Twin Room, Non Smoking, Canal View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Separate bedroom
Hairdryer
Bidet
  • 57 sq m
  • Canal view
  • Sleeps 11
  • 2 Single Beds and 4 Single Futons

View all photos for Comfort Double Room, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Comfort Double Room, Non Smoking

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Separate bedroom
Hairdryer
Bidet
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Separate bedroom
Bidet
Separate bath and shower
  • 57 sq m
  • Canal view
  • Sleeps 9
  • 2 Single Beds and 3 Single Sofa Beds

View all photos for Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down duvets, in-room safe

Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Separate bedroom
Bidet
Separate bath and shower
  • 30 sq m
  • Canal view
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

1 bedroom, premium bedding, down duvets, in-room safe

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Separate bedroom
Bidet
Shower/bath combination
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Separate bedroom
Premium bedding
Bidet
Separate bath and shower
  • 39 sq m
  • Mountain view
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Separate bedroom
Bidet
Shower/bath combination
  • 25 sq m
  • Mountain view
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

1 bedroom, premium bedding, down duvets, in-room safe

Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Separate bedroom
Bidet
Shower/bath combination
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

1 bedroom, premium bedding, down duvets, in-room safe

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Separate bedroom
Bidet
Separate bath and shower
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down duvets, in-room safe

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Down duvet
Separate bedroom
Premium bedding
Bidet
Separate bath and shower
  • 57 sq m
  • Canal view
  • Sleeps 9
  • 3 Single Beds and 2 Single Sofa Beds

View all photos for Standard Queen Room, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Standard Queen Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Separate bedroom
Hairdryer
Bidet
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Standard Twin Room, Non Smoking

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Separate bedroom
Hairdryer
Bidet
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down duvets, in-room safe

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Premium bedding
Down duvet
Separate bedroom
Bidet
  • 30 sq m
  • Canal view
  • Sleeps 7
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down duvets, in-room safe

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Separate bedroom
Bidet
Separate bath and shower
  • 57 sq m
  • Canal view
  • Sleeps 11
  • 2 Single Beds and 4 Single Futons

View all photos for Standard Triple Room, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Premium bedding
Down duvet
Separate bedroom
Hairdryer
  • 25 sq m
  • Mountain view
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room, Accessible, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Twin Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Premium bedding
Down duvet
Separate bedroom
Hairdryer
  • 30 sq m
  • Canal view
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Triple Room

1 bedroom, premium bedding, down duvets, in-room safe

Standard Triple Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard queen Room

1 bedroom, premium bedding, down duvets, in-room safe

Standard queen Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite

  • Sleeps 4
  • 1 Single Sofa Bed and 3 Single Beds

View all photos for Superior Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

Superior Twin Room

  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Standard Twin Room

1 bedroom, premium bedding, down duvets, in-room safe

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

1 bedroom, premium bedding, down duvets, in-room safe

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive River Twin

1 bedroom, premium bedding, down duvets, in-room safe

Executive River Twin

  • Sleeps 5
  • 2 Single Beds and 3 Single Sofa Beds

View all photos for Grande Family Room

1 bedroom, premium bedding, down duvets, in-room safe

Grande Family Room

  • Sleeps 5
  • 2 Single Sofa Beds and 3 Single Beds

View all photos for Accessible Room

1 bedroom, premium bedding, down duvets, in-room safe

Accessible Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Grande Japanese Western Style Room

1 bedroom, premium bedding, down duvets, in-room safe

Grande Japanese Western Style Room

  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

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9.0 out of 10, Wonderful, 1,003 reviews
The price is RM422
RM464 total
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About the area

Map
1-4-16 Ironai, Otaru, Hokkaido, 047-0031

What's nearby

  • Otaru Canal - 1 min walk - 0.0 km
  • Otaru Music Box Museum - 15 min walk - 1.3 km
  • Shin Nihonkai Ferry - 2 min drive - 2.1 km
  • Otaru Tenguyama Ropeway - 4 min drive - 3.8 km
  • Otaru Aquarium - 6 min drive - 5.2 km

Getting around

  • Sapporo (OKD-Okadama) - 47 min drive
  • New Chitose Airport (CTS) - 77 min drive
  • Inaho Station - 20 min drive
  • Hoshioki Station - 20 min drive
  • Teine Station - 21 min drive
  • Otaru Station - 9 min walk
  • Minami-Otaru Station - 22 min walk

Restaurants

  • ‪小樽ビール 小樽倉庫No.1 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk
  • ‪澤崎水産海鮮食堂 - ‬3 min walk
  • ‪麻ほろ - ‬5 min walk
  • ‪ISO - ‬3 min walk

About this property

Hotel Nord Otaru

Hotel Nord Otaru offers a fantastic location, putting you only steps from Otaru Canal. Guests looking for a bite to eat can visit sizzle, which serves breakfast and lunch. Other features include a bar/lounge and a garden. Fellow travellers love the helpful staff and location. The property is only a short walk to public transportation: Otaru Station is 9 minutes away.

Languages

Chinese (Mandarin), English, Japanese, Korean

More about this property

VISIBILITY

At a glance

Hotel size

    • 98 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Breakfast service will begin at 6:30 AM from July 2-October 1, 2025.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Uncovered on-site self-parking (JPY 1200 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Garden
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
ROOM

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Premium bedding

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Sizzle – This buffet restaurant serves breakfast and lunch.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2530 for adults and JPY 1430 for children

Children & extra beds

  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Uncovered self-parking costs JPY 1200 per night
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Hotel Nord Otaru
Nord Otaru
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru
HELP_OUTLINE

Frequently asked questions

Does Hotel Nord Otaru offer free cancellation for a full refund?

Yes, Hotel Nord Otaru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Nord Otaru?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Nord Otaru?

Yes. Self-parking costs JPY 1200 per night. Electric car charging is available.

What are the check-in and check-out times at Hotel Nord Otaru?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Hotel Nord Otaru and nearby?

Hotel Nord Otaru has a garden.

Are there restaurants at or near Hotel Nord Otaru?

Yes, there's an on-site restaurant, sizzle.

What's the area around Hotel Nord Otaru like?

Hotel Nord Otaru is located by the river, a short 9-minute walk from Otaru Station and 13 minutes' walk from Rinyu Morning Market. Travellers love the hotel's prime location.

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Hotel Nord Otaru Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Location
Canal
Breakfast
Walking
Service staff
View
Amenities

What guests liked

  • Breakfast was a highlight with many options and a standout feature, particularly the Hokkaido milk pudding. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Spacious rooms and great location
Heather, 1-night trip

10/10 Exceptional

Great location and easy parking. Nice staff and clean room.
WONG, 1-night trip

8/10 Very good

The property worked for our vacation need. It was easy to access and enjoy the surrounding areas.
Rebekkah, 7-night trip

8/10 Very good

Clean, convenient and helpful staff
Michael, 2-night trip

10/10 Exceptional

Silent with snow view from the room …. Will visit again
Hung Pan, 1-night trip

10/10 Exceptional

Thoroughly enjoyed our stay - out very spacious and comfortable home away from home. Everything from check in with welcoming attentive reception staff to other staff, the view from the room, the location, the ambiance/ decor - this hotel is recommended. The only negative - no coffee provided in the room or at reception.
kevin, 3-night trip

10/10 Exceptional

Nice location, friendly and helpful staff, and easy to get around.
Alvin, 2-night trip

10/10 Exceptional

It’s just 5 to 8 minutes walk from Otaru Station.
Kai Seong Joel, 2-night trip

8/10 Very good

The hotel is a bit old. But its location is very good. I like its breakfast best.
Zhaonan, 1-night trip

10/10 Exceptional

Great views

The view from the window was fantastic with unblocked view of the canal.
Alan, 2-night trip

10/10 Exceptional

Great location overlooking the Otaru river. Walking distance from JR Station. Nice and spacious room for family.
Leon Tee, 1-night trip

10/10 Exceptional

Location location location

Convenient location, walking distance to most of an attraction rooms are decent size and clean. Staff are friendly and parking is right in the hotel with fee
herman, 1-night trip

8/10 Very good

Clean room and convenient for shopping
Hoi Lam, 2-night trip

6/10 Good

Great location next to canal. Room was dated and there were spots that weren't that clean, grout coming off the bathroom and debris behind the toilet seat...
Felicity, 2-night trip

10/10 Exceptional

Polite and efficient
Peter, 5-night trip

10/10 Exceptional

Excellent service from staff. Near to Otaru canal.
Chang, 1-night trip

6/10 Good

Right in front of canal. Walking distance to Lawson, main shopping street. Walkable to Otaru Station
MIN FERN, 2-night trip

8/10 Very good

Good
WING KWONG, 3-night trip

8/10 Very good

Just next to the canal and the brewery is a plus, but it’s a little far from the Sakaimachi shopping street. Rooms are normal but clean, hotel staff is friendly. Carpark is a little unexpected, using a parking conveyor lift but staff are on hand to guide you through the process
Hongxin Randal, 1-night trip

8/10 Very good

Good location

Stayed in an Eco room - god for short stay of 1-2 nights not so good for longer stay. Toilet not clean after 2 days smelled :(. Trash cans are not segregated no meaning to eco! Room gets too hot and windows cannot be opened. Location of hotel is good.
May, 3-night trip

8/10 Very good

The hotel is a bit old but is clean. There is insufficient parking space, I arrived 4pm at the hotel and the parking space is already full.
CHI WAH, 1-night trip

4/10 Fair

I was disappointed on the service of the hotel. They were willing to charge extra money when guest asks something. They tried to charge for one hour late check out which is normally understood in most of the hotel. Bed was too old to comfortable sleep comparing to the price.
Chungsik, 1-night trip

10/10 Exceptional

Good
ying leung, 1-night trip

10/10 Exceptional

Comfortable stay. Some part of the side walks were slippery because covered with icy snow. I guess the local government doesn’t have any regulations to keep the sidewalks clear of icy snow.
Naoko, 6-night trip

10/10 Exceptional

YULING, 1-night trip