Was here for 3 days, 2 nights with 2 kids and hubby and 4 students. Rooms were cosy, very clean. Staff were friendly and helpful when we asked for directions and info. Car parks available in hotel compound but limited. Breakfast which was provided was good, but limited choices. The first day we had western or continental breakfast (fried eggs, sausages, baked beans, baked beans and bread) which was cooked when we arrived at the hotel eatery, a very good concept as food is cooked fresh for each guest and minimal food wasted. The second day, it was only bread and mee hoon provided. Not really a problem for us regarding the breakfast as we were going around Penang for food. Hotel was easy to find, and strategically located in Georgetown. Would stay here again.