8/10
The hotel is beautiful and the staff is very accommodating. But we felt that no adult supervision was present.
We were upgraded to a beautiful suite. While beautiful, the TV didn’t work, the remote needed batteries. I asked 3 times and eventually went and bought my own. AND the suite had a steam room which also didn’t work. And the air conditioning also was not good. We felt awkward asking the staff for help since there were very few of them and ALL were very young.
I don’t want to give this hotel a bad rating BUT senior management is sorely missing.
Debra
Perjalanan 2 malam