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Hotel Sanotel

3.5 star property
Mountain hotel in Bad Gastein with spa and indoor pool

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Photo gallery for Hotel Sanotel

Snow and ski sports
Front of property
Sauna, hot tub, body treatments, aromatherapy, facials, reflexology
Indoor pool
Terrace/patio
Nestled in the mountains, Hotel Sanotel offers a serene retreat with breathtaking views. Unwind at the onsite spa or take a leisurely stroll through the garden and enjoy international cuisine at Wasserfall restaurant. With laundry facilities, multilingual staff, and free in-room WiFi, your stay is sure to be relaxing.

Reviews

7.6 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Parking available
  • Gym
  • Spa
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski storage
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Babysitting
  • Meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 5 of 5 rooms

Comfort Apartment, 2 Bedrooms, Kitchenette, Annex Building (Silberpfennig, excl. 75€ cleaning fee)

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
Hypo-allergenic bedding
2 bedrooms
Bathrobes
  • 68 sq m
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Double Room, View (Wasserfall)

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Double Room, View (Wasserfall)

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hairdryer
  • 28 sq m
  • Water view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Bathtub, Mountain View (Graukogl)

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Double Room, Bathtub, Mountain View (Graukogl)

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hairdryer
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, Kitchenette, Annex Building (Kreuzkogel, excl. 50€ cleaning fee)

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Standard Apartment, Kitchenette, Annex Building (Kreuzkogel, excl. 50€ cleaning fee)

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
Kitchenette
TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Family Apartment, Balcony, View (Zirbenzauber)

Highlights

Balcony
Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Dining

Das Schider Aparthotel Bad Gastein

  • Spa
  • Parking available
  • Free WiFi
  • Bar
10.0 out of 10, Exceptional, (4)
The price is RM814
RM933 total
includes taxes & fees
23 Feb - 24 Feb
Das Schider Aparthotel Bad Gastein
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About the area

Map
Conrad-Strochner-Straße 2, Bad Gastein, Salzburg, 5640

What's nearby

  • Gastein Vapor Bath - 2 min walk
  • Bad Gastein Waterfall - 5 min walk
  • Felsentherme Spa - 12 min walk
  • Stubnerkogel Cable Car - 14 min walk
  • Stubnerkogel Mountain - 7 min drive

Getting around

  • Salzburg (SZG-W.A. Mozart) - 84 min drive
  • Bad Gastein Station - 11 min walk
  • Böckstein Station - 13 min drive
  • Bad Hofgastein Station - 16 min drive

Restaurants

  • ‪Wasserfall Bad Gastein - ‬12 min walk
  • ‪Orania Stüberl - ‬11 min walk
  • ‪Hexenhäusl - ‬12 min walk
  • ‪Pizzeria Angelo - ‬7 min walk
  • ‪Sisi Kaffeehaus - ‬5 min walk

About this property

Hotel Sanotel

Located near a train station, Hotel Sanotel is a great choice for a stay in Bad Gastein. Guests can visit the spa to indulge in massages, facials or body treatments, and Wasserfall serves international cuisine. Other highlights include an indoor pool, a bar/lounge and a 24-hour fitness centre.

Languages

English, French, German, Italian, Russian, Swedish

At a glance

DONE

Hotel size

    • 73 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 9 PM
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests planning to arrive after 10 PM should ring the bell upon arrival to request check-in assistance.
    • Guests booking the Standard Apartment, Kitchenette, City View (Kreuzkogel) and Comfort Apartment, 2 Bedrooms, Kitchenette (Silberpfennig) should note that services from the hotel area are not included.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Off-site parking nearby (EUR 12 per day; booking required)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Breakfast available each morning (surcharge)
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skiing lessons nearby
  • Segway hire/tours nearby
  • Snowboarding nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Bike storage
  • Ski storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Bike parking
  • Full-service spa
  • Sauna
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Wasserfall – This restaurant specialises in international cuisine.
On-site venue No. 2 – bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night
  • Tourism fee: EUR 1.10 per person, per stay
  • Cleaning fee: EUR 75 per accommodation, per stay (varies per unit)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Parking is available nearby and costs EUR 12 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Sanotel Bad Gastein
Hotel Sanotel
Sanotel Bad Gastein
Sanotel
Sanotel Bad Gastein And Residenz
Sanotel Bad Gastein & Residenz Hotel Bad Gastein
Hotel Sanotel Hotel
Hotel Sanotel Bad Gastein
Hotel Sanotel Hotel Bad Gastein

Frequently asked questions

Does Hotel Sanotel offer free cancellation for a full refund?

Yes, Hotel Sanotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Sanotel?

Yes, there's an indoor pool.

Are pets allowed at Hotel Sanotel?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Sanotel?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Hotel Sanotel?

Check-in start time: 3 PM; check-in end time: 9 PM. Check-out time is 11 AM.

What is there to do at Hotel Sanotel and nearby?

During the winter, enjoy fun activities nearby such as downhill skiing and snowboarding, and return when the snow melts for a round of golf at the nearby golf course. Additional recreation nearby includes segway hire. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Sanotel also has a 24-hour fitness centre and a sauna, as well as a garden.

Are there restaurants at or near Hotel Sanotel?

Yes, Wasserfall offers international cuisine.

What's the area around Hotel Sanotel like?

Hotel Sanotel is a short 1-minute walk from Gastein Ski Resort and 2 minutes' walk from Gastein Vapor Bath.

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Hotel Sanotel Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

7.4/10

Staff & service

4.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Very good

Andrea, 4-night trip

8/10 Very good

Helt greit hotell med halvpensjon. Prøvde ikke spa avdelingen da vi prioriterte afterski. Litt langt å gå til skiheisen men skibussen hentet oss utenfor hotellet.
Ole, 4-night trip

4/10 Fair

Die Unterkunft befindet sich in eiern Abrißgegend, daneben Ruinen. Ein separates Haus (Residenz) ist über einen längeren Weg von dem Hotel erreichbar. Dort gibt es keine weiteren Einrichtungen. Die Wellnesseinrichtungen sind massiv in die Jahre gekommen. Es gibt keinen Reinigungsservice im Schwimmbad als auch im Zimmer.
7-night trip

10/10 Exceptional

Kenneth, 3-night trip

6/10 Good

Das Personal war sehr unfreundlich und die Mängel wurden nicht behoben. Wellnessbereich war kalt. Das Positive an der Unterkunft war die Appartements
7-night trip

6/10 Good

Die Sauberkeit und Lage waren leider die einzigen positiven Eindrücke. Die Einrichtung ist schon sehr alt, die Betten bretthart und die Decken leider viel zu warm für das viel zu Warm beheizte Hotel.
Jörg, 7-night trip

10/10 Exceptional

MARINA, 9-night trip

4/10 Fair

Kan IKKE anbefales
Personalet er flinke nok og hjælpsomme, især ham med hestehalen. Det er bare ikke nok. Hotellet er meget gammeldags og kedeligt indrettet, sengene er dårlige, maden er elendig, fitnessrummet er dårligt, der er ingen terrasse at sætte sig ud på i godt vejr, ej heller altaner på værelserne. Det er dog hyggeligt med vandfaldet lige uden for døren, men det er kun de mest heldige i restauranten, der kan nyde udsigten til vandfaldet. Pladserne skifter ikke løbende. Der stod bjergudsigt i beskrivelsen, vi kiggede lige ind i muren på kirken på modsatte side eller op ad en bakke
Bjarne, 7-night trip

10/10 Exceptional

sven, 3-night trip

8/10 Very good

Het vriendelijke personeel was heel gastvrij en hadden tijd voor een praatje
4-night trip

6/10 Good

3-night trip

10/10 Exceptional

Charmerende hotel med god service
Vi havde et dejligt ophold op Sanotel. Værelserne var af ældre dato, men meget store og rummelige. Rengøring var god. Halvpension var god. Wellness m. sauna og tyrkisk bad var godt, men boblebadet og poolen var ikke så varmt. Hotellet ligger ca. 15 min. gang fra centrum, og når man går fra hotellet til centrum er det meget stejlt. Jeg ville helt sikkert bo der igen.
Thomas, 6-night trip

6/10 Good

Familj på skidåkning
Vi hade en lägenhet som var OK i storlek men sliten. Daglig städning var bara tömma soptunnor, inget mer även om det stod på bokning. Vi hade inte förbokat frukost och när vi kom fram var det full. Det var dock lätt at fixa själv i lägenheten. Personal i restaurangen var supertrevligt, i receptionen var det blandat. Skulle inte åka tillbaka...
7-night trip

8/10 Very good

Sanotel Bad Gastein
Alt i alt en nogenlunde fornuftig positiv oplevelse. 1/2 pension som buffet både morgen og aften med salatbar flere kødretter samt vegansk. Vi fik værelser på 4 sal (elevator :-)) med udsigt og altan direkte til det maleriske vandfald. Fine store værelser i gedign østrisk stil. Fin rengøring og høfligt personale. Eneste anke var at der stort set ikke var noget vandtryk i bruseren / badekar. Lidt slidt reception og manglende bar og opholdsområde til efter ski hygge. Ved check out aftenen før afrejse, måtte jeg betale for hele opholdet (ca. 3000 Euro) selvom jeg insisterede på at de allerede havde trukket over 10.000 Dkr., mere end 1 måned tidligere. Chefen var skråsikker og ville have fuld betaling. Så betalte i første omgang. Efterfølgende samme aften lykkedes det mig at logge på den lidt sløje wifi og gennemgå min bank. Jeg medbragte min pc så hun/chefen kunne se deres egne oplysninger i min bank og den betaling der havde fundet sted. Hun fandt hårdt presset en betaling frem 5 uger tidligere og måtte refundere mig penge med det samme. jeg kan simpelt hen ikke forstå hvordan det kan forekomme når man booker gennem Hotels.com. Sløjt sløjt.
Jan, 7-night trip

8/10 Very good

Dejligt med pool og boblebad
Søde medarbejdere. Skibus holder lige foran døren. Perfekt.
Jens, 4-night trip

10/10 Exceptional

Timo, 5-night trip

6/10 Good

Magnus, 4-night trip

4/10 Fair

Anbefales ikke.
Her var det litt å ta tak i. Hotellet ligger bra til. Men er det et hotel eller er det leiligheter som leies ut. Det var noe vi lurte på. Årsaken til at vi lurte på det var at det sto i vår booking om at det var daglig renhold. Noe som ikke stemte, da vi hadde en leilighet/ residens som de så fint kalte det. Vi skulle være der i 1 uke. Etter nesten at hele uka hadde gått. Så hadde vi ikke fått noen nye hånduker og rommet var ikke rengjort. Noe vi tok opp med resepsjon. Og de sa at det ikke var daglig renhold og at vi ikke hadde daglig renhold. Noe som ettertrykkelig står på vår reservasjon. Vi burde ha kommet ned i resepsjonen og spurt etter håndduker fikk vi beskjed om. Når vi da spurte om de kunne bytte håndklær så skulle de gjøre det. Noe de selvsagt ikke gjorde. Vi orket ikke på nytt å gå å klage i resepsjonen. Men brukte de gamle håndklærne. Vi spurte også om man kunne regulere varmen på rommet på grunn av at det var veldig varmt der. Men da fikk vi beskjed om å sette opp vinduene. De sto oppe hele uken på grunn av at man ikke kunne regulere den. Bruker normalt ikke å klage slik, men her var det skikkelig dårlig. Vi lå ikke i selve bygningen men i en bygning rett opp i en bakke over en vei. Ca 20 meter fra selve bygget. Wifi fungerte ikke.
Rune Morten, 7-night trip

6/10 Good

Allt bra förutom personalen i receptionen.
Väldigt stort och rent hotell dock var det nästan alltid sura miner i receptionen. All annan personal var mycket trevlig.
7-night trip

10/10 Exceptional

Dejligt sted, vi kommer tilbage.
Meget fint og stor lejlighed. Bus stop foran hotel,og efter 5 stop var vi på ski pisten i Bad Gastein. Det var meget nemt da vi har haft også vores 2 børn med. View fra vores lejlighed.
David, 6-night trip

6/10 Good

kesä kuumalla ilmastoinnin puute iso miinus,suihkukaappi myös pieni,sijainti ok
matti, 4-night trip

10/10 Exceptional

Fint hotell med bra läge
Rymliga rum för en Familj på fem personer. Fantastisk utsikt och trevlig personal. Fräscha badrum. Spa avdelningen var fin och perfekt för att återhämta sig efter dagar med vandring.
snowman, 5-night trip

6/10 Good

10/10 Exceptional

ruhiges Hotel mit sehr gutem Service
gutes Hotel, sehr ruhig, etwas abseits des Ortskerns, ideal für Familien, sehr guter Service
Tino, 6-night trip

2/10 Poor

Unprofesisonell
Heizung ließ sich nicht regulieren. Im ersten Zimmer war es ca. 35 Grad und der Labello meiner Tochter ist im Bad geschmolzen. Daraufhin haben wir das Zimmer gewechselt, das nächste Zimmer war allerdings eiskalt und wir mussten nahe der Heizung sitzen, um nicht zu frieren. Am nächsten Tag standen plötzlich andere Gäste in unserem Zimmer, da die Rezeption das Zimmer doppelt vergeben hatten. Als Krönung wurde dann die Rechnungsbetrag zweimal belastet, einmal über ein Buchungportal, dann noch einmal im Hotel, da das Personal keinen Überblick hatte. Alle Mitarbeiter, obwohl freundlich, machten einen heillos überforderten eindruck.
4-night trip