4/10 Sederhana
26 Februari 2025
Disappointed
We have stayed here in the past and were looking forward to it again. There is currently some remodeling going on and I hope the rooms that are “finished” get another look as there are plenty of small issues. The biggest issue we had was our room was second floor near the lobby ceiling. We were awaken around 1am to loud music. I went out to try to identify the room only to find out it was the music in the lobby. I asked the lady up front if she could please turn it down a little as I noticed a speaker was right on the other side of the wall of our room. She said she didn’t have control of the volume and simply said “we’ve never had anyone complain about it.” The pool was also too cold to swim in this time. Everyone at the pool was using the hot tub so it was full of about 15 people. The front office staff said it’s heated and said the indoor pool must’ve been cold because it was cold outside. Unfortunately not a good experience this last time. We have since booked another hotel for our next trip to this city,
Kevin
Kevin, perjalanan 1 malam bersama keluarga
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