Q7 Lodge Lyon 7

One night for business. Large rooms, very quiet and comfortable.

Property is 5 minutes from metro which was convenient. There is nothing around this property. Our room phone didn't work which made it hard to call for an iron which the room didn't have. They did not provide the wifi upon check-in and when we went to ask for it in the morning there was no front desk for over an hour. Room is convenient and suitable for our family of four. Breakfast appeared to be free but no one told us about it and wasn't in the paperwork.

Staff are friendly air conditioning barely worked on my first night second night it was a little better

We had booked an overnight stay at the Quality Suites on our way to the south of France. We have three young kids so driving straight through was not an option. We arrived very late (after calling in advance to notify the hotel we would arrive around midnight) When we arrived the man at the front desk seemed confused. He was fumbling around with the computer and after about 20 minutes informed us that the key card system wasn’t working and he couldn’t activate a key card for our room. What now? He attempted to use a master card to get us into a room but that didn’t work either. Here we were at 1am with three kids and NO hotel room.... he came up with an idea to take us next door to a lesser quality hotel room, which we immediately refused after realizing it was nothing more than a dirty apartment building and not consistent with the room we booked. At this point, we told him we were leaving to find another hotel. Fast forward, we found another hotel but we’re required to book two rooms at twice the costs. (originally we had booked a family room) Needless to say, we won’t be back to the Quality Suites Lyon not will we be recommending them to anyone. And an extra special shout out to Expedia for offering us a $50 voucher for future use... completely unacceptable!

Hotel itself was nice, the staff were superb! As good a front desk service as I’ve had. Neighbourhood not so good, but an amazing little array of live cooking kitchens literally 2 minutes walk. Only real downside was the Wi-Fi. Abysmal. Visited the front desk 3 times because I couldn’t log on. Even when they logged in for me I was barely connected. If you need Wi-Fi, don’t stay here. If you don’t, it’s a lovely hotel.

Great comfort and service

No restaurants nearby. Good location if you are willing to travel to city centre.

Nice hotel

Très bien

Hotel calme et entretenu. Seul souci, les TV qui ne fonctionnent pas. L'hotel est informé mais le problème n'est pas réglé. Dommage pour ce niveau d'hotel.