I just have a comment for this hotel, please not to say at the promo or website or at hotel.com for check-in time are available 24 h, just say the check in time is same like another hotel because as a client, i and my friends confius with the time check in, we arrived early morning but cannot check-in but at the website can check in 24 h.Uncle at the counter just say the time check in are same as another hotel. Besides, a few minutes, Sarah politely, told us the truth, actually, we can check in 24 h, but the room are full. so we have to waited till noon. Ok we accapted it. Although not satisfied with the check in time, the hotel are very nice place to stayed at penang, the room are very clean maybe will choose this place for next holiday because the service quiet good Recomended.