The hotel is clean, rooms and bathroom are clean, staff is friendly and provided great information for what we wanted to do. It is winter so they have to put the heat on but you can’t control it. You have to open window. There’s the breakfast area on the basement level, with tv and a ton of games for all ages. It’s a big room and complimentary coffee, espresso, hot chocolate to make. Old Quebec City is nice area to walk with lots of shops, and restaurants! The hotel is less then 20 minutes to Mega park, which is a mall and amusement park in one inside a large building. So worth it! I would definitely stay at this hotel again and again!