By FARRR the best place I have ever stayed at. Best location, best design, best food, bestest of best staff.
It starts with them being great communicators before your arrival date, to picking you up and carrying your bags when you get out of the cab (which they can schedule for you), to serving you in a super awesome way! Example: when we got there and finished checking in and getting a bunch of details, we went to sit by the pool to soak in the beautiful view the propriety has to offer, and within less than 60 seconds someone brought us ice water dropped it off and asked if we need anything at all.
The rooms are so clean and well designed: you sleep in a cave and shower in a cave, this is all after you take a dip in your private hot tub with a stunning view of the caldera and the water… I am honestly speechless about the design
The food is also phenomenal. Their included breakfast has everything you could want and they always bring it so fresh and quick. You can of course eat this from your private balcony or at their restaurant (both of which have great views).
They have such an amazing view that people from other hotels line up outside this one to try to get a good angle to get their own pics… this also applies to their private sunset view area (which requires reservation so please plan in advance). People were literally piled up above each other while you can have your own free space to rom around and enjoy the spectacular view of the sunset.
Must go!