Located near Durham Convention Center, 21c Museum Hotel Durham offers a modern retreat with dry cleaning services, a bar, and Counting House restaurant. Relax at the onsite spa or get moving in the 24-hour gym. With free in-room WiFi and an area shuttle, this hotel is perfect for exploring nearby Carolina Theatre.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Spa
Bar
Pet-friendly
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
24-hour fitness centre
Sauna
Steam room
Valet parking
Room service
Spa services
Massage/treatment rooms
24-hour business centre
Business centre
Meeting rooms
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Coffee/tea maker
Blackout curtains
Lift
The current price is RM679
RM679
RM792 total
includes taxes & fees
20 Aug - 21 Aug
Room options
Available filters for rooms
Showing 15 of 15 rooms
Luxury Suite
Highlights
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
8.88.8 out of 10
Excellent
49 reviews
(49 reviews)
Highlights
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
32 sq m
Sleeps 3
1 King Bed
View all photos for Luxury Double Room, 2 Queen Beds
Luxury Double Room, 2 Queen Beds
Highlights
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
30 sq m
Sleeps 4
2 Queen Beds
View all photos for Luxury Room, 1 King Bed
Luxury Room, 1 King Bed
8.68.6 out of 10
Excellent
7 reviews
(7 reviews)
Highlights
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
32 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Suite, 1 King Bed
Deluxe Suite, 1 King Bed
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Bathrobes
47 sq m
1 bedroom
Sleeps 3
1 King Bed
Suite, Terrace
Highlights
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
Sleeps 3
1 King Bed
Luxury Suite, 1 King Bed, Accessible
Highlights
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
Sleeps 3
1 King Bed
Deluxe Room, 2 Double Beds, Accessible
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
Designer toiletries
Sleeps 4
2 Double Beds
Deluxe Room, 2 Double Beds, Accessible
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
Designer toiletries
Sleeps 4
2 Double Beds
Deluxe Room, 1 King Bed, Accessible
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
Designer toiletries
Sleeps 3
1 King Bed
View all photos for Deluxe Room, Accessible (Roll-in Shower)
Deluxe Room, Accessible (Roll-in Shower)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
32 sq m
Sleeps 3
1 King Bed
Suite (21C)
Highlights
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
Sleeps 4
1 King Bed
Deluxe Room, 1 Double Bed, Accessible
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
Designer toiletries
Sleeps 4
1 Double Bed
View all photos for Deluxe Room, 1 King Bed (Hearing Impaired)
Deluxe Room, 1 King Bed (Hearing Impaired)
Highlights
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Bathrobes
Eco-friendly toiletries
32 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Double Room, 2 Queen Beds
Durham Performing Arts Center - 3 min walk - 0.3 km
Durham Convention Center - 5 min walk - 0.4 km
Carolina Theatre - 5 min walk - 0.4 km
Durham Bulls Athletic Park - 7 min walk - 0.7 km
Duke University - 18 min walk - 1.6 km
Getting around
Raleigh-Durham International Airport (RDU) - 22 min drive
Durham Station - 6 min walk
Cary Station - 23 min drive
Restaurants
The Parlour - 2 min walk
PRESS Coffee Crêpes Cocktails - 5 min walk
Thai At Main Street - 2 min walk
Viceroy - 3 min walk
The Oak House - Durham - 1 min walk
About this property
21c Museum Hotel Durham
21c Museum Hotel Durham puts you a short five-minute drive from Duke University and Duke University Hospital. Guests can indulge in deep-tissue massages or aromatherapy, and American cuisine is served at Counting House, which is open for lunch and dinner. This eco-friendly hotel also features a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
DONE
Hotel size
125 rooms
DONE
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs only, up to 23 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
On-site valet parking (USD 35.00 per night; includes in/out privileges)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
What to do
Golfing nearby
Working away
24-hour business centre
Meeting rooms
Conference space (10500 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 2015
Safe-deposit box at front desk
24-hour fitness centre
Spa services
Sauna
Massage/treatment rooms
Steam room
Local culture and ecosystem education
At least 80% of lighting from LEDs
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 91
Wheelchair-accessible path of travel
Assistive listening devices available
Room amenities
Be entertained
IPod docking station
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Premium bedding
Freshen up
Private bathroom
Bath or shower
Designer toiletries
Hairdryer
Towels
Stay connected
Complimentary wireless Internet access (speed of 50+ Mbps)
Free local calls
Food and drink
Fridge (on request)
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Dining
Counting House – This restaurant specialises in American cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 5.00 per accommodation, per stay
Resort fee inclusions:
In-room bottled water
Children & extra beds
Rollaway beds are available for USD 30 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Parking
Valet parking costs USD 35.00 per night with in/out privileges
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
21c Museum Hotel Durham
21c Museum Durham
21c Museum Hotel Durham Hotel
21c Museum Hotel Durham Durham
21c Museum Hotel Durham MGallery
21c Museum Hotel Durham Hotel Durham
Frequently asked questions
Does 21c Museum Hotel Durham offer free cancellation for a full refund?
Yes, 21c Museum Hotel Durham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at 21c Museum Hotel Durham?
Yes, dogs are welcome, with a maximum weight of 23 kg per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at 21c Museum Hotel Durham?
Yes. Valet parking costs USD 35.00 per night.
What are the check-in and check-out times at 21c Museum Hotel Durham?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at 21c Museum Hotel Durham and nearby?
21c Museum Hotel Durham has a 24-hour fitness centre and a sauna.
Are there restaurants at or near 21c Museum Hotel Durham?
Yes, Counting House offers American cuisine.
What's the area around 21c Museum Hotel Durham like?
21c Museum Hotel Durham is in Downtown Durham, a short 6-minute walk from Durham Station and 19 minutes' walk from Duke University.
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21c Museum Hotel Durham Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Restaurant
Art
Location
Bathroom
Breakfast
Bed
Ambience
Elevator
What guests liked
The property's restaurant and nearby dining options were highly praised for their quality and convenience. (15 reviews)
Valet parking was convenient and efficiently run, with some guests finding it well worth the cost. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
20 Jul 2025
While short, my stay was excellent. Beautiful room, wonderful restaurant. Overall very satisfied with my stay!
Kody
Kody, 2-night trip
10/10 Excellent
17 Jun 2025
Very enjoyable stay. Great location and staff.
michael
michael, 3-night trip
10/10 Excellent
12 Jul 2025
Fantastic Location!
Gina
Gina, 1-night trip
10/10 Excellent
4 Aug 2025
Staff was welcoming and always smiling. Location was perfect for us getting to the Durham Bulls baseball stadium. The only negative thing was mandatory valet parking.
Cathy And Dwight
Cathy And Dwight, 4-night trip
10/10 Excellent
7 Jul 2025
The location is excellent as so many great restaurants and cafes are within walking distance. The staff is friendly and so helpful! I would highly recommend this hotel.
Joyce T
Joyce T, 2-night trip
10/10 Excellent
14 Jul 2025
The concept is super cool (two floors of a 24/7 art museum?!), the rooms were spacious and managed to be both updated but kept their art deco charm. The front desk folk were incredibly helpful and informative--I couldn't have asked for more during my super short stay.
Cara
Cara, 1-night trip
8/10 Good
11 Jul 2025
Staff was fantastic and loved the gallery. The room was not as nice as I expected with a few things not working - nothing critical. I would stay here again.
Austin
Austin, 1-night trip
6/10 Okay
1 Jul 2025
Museum was wonderful. Food was inconsistent most days just okay, to
Kim
Kim, 4-night trip
10/10 Excellent
28 Apr 2025
Great Location
Anthony
Anthony, 1-night trip
10/10 Excellent
15 Jul 2025
It was convenient to the Flying Home swing dance at the Durham Armory. Museum had quality art. The open bank vault in the basement was interesting. Valet parking was efficiently run. I recommend a $5 tip. Counting House restaurant was very nice. Their biscuit was more like an English muffin, but not a great one. Everything else was excellent.
Thomas
Thomas, 3-night trip
8/10 Good
7 Jul 2025
The front desk staff were accommodating as the first room we stayed in was changed due to noisy elevator. The valet team was awesome; gave us lots of smiles and tips on where to eat. We did not have enough time to enjoy all of the museum but what we did see was very interesting. The service in the bar area was just blah! As restaurant staff was not so welcoming (espresso machine broken) however brunch the day we were leaving was great so kodos to the Chef.
Yvette
Yvette, 5-night trip
10/10 Excellent
2 Apr 2025
The staff from valet, front desk, house keeping, maintenance, and restaurant were friendly and polite, made our experience lovely!
Elsy Arely
Elsy Arely, 1-night trip
10/10 Excellent
17 Feb 2025
Friendly staff and very accommodating. Great location.
Madeline
Madeline, 1-night trip
6/10 Okay
15 Jun 2025
The air conditioning and elevators were not fully operational. Also in terms of food, consider adding non-pork (such as turkey) meat options for breakfast.
Cheryl
Cheryl, 2-night trip
8/10 Good
25 May 2025
Parking was pricing considering other properties offered much lower parking fees. Dining was nice. It was good to actually have a breakfast in the morning and not a muffin. Rooms were okay, although the bed was not very comfortable. Overall it’s just okay.
Kim
Kim, 1-night trip
8/10 Good
12 Apr 2025
The art!
nancy
nancy, 5-night trip
10/10 Excellent
12 Mar 2025
The history of this property is unique along with the exhibits. The staff was super friendly and helpful, and it was a really speacial experience.
Naomi
Naomi, 1-night trip
10/10 Excellent
13 Oct 2024
Awesome location and great hotel overall!
Josue
Josue, 1-night trip
8/10 Good
15 Mar 2025
It is a great place ! My only issue is that the bed was really uncomfortable.
Jackie
Jackie, 1-night trip
4/10 Poor
2 Jun 2025
Good hotel overall but they gave be a double when I booked a king bed and after I went back to tell them, they blamed it on the Expedia system and couldn’t give me the room I booked. One of the staff said to leave my contact info at the front desk and they would talk to the manager but no one at the front desk took my contact information.
Bohan
Bohan, 1-night trip
10/10 Excellent
26 Dec 2024
The place was very unique with a cool ambiance, also the server Lauren was great at the hotel restaurant!
Dashawn
Dashawn, 1-night trip
8/10 Good
14 Apr 2025
Staff were all very helpful, but the air conditioning in our room didn’t work. They moved us to another room. The art work in the hotel is a definite plus. The hotel is a moderate walk to several restaurants.
Benjamin
Benjamin, 3-night trip
10/10 Excellent
23 Mar 2025
Very close to the Carolina Theatre
Carter
Carter, 1-night trip
10/10 Excellent
27 Jan 2025
great experience
Great location, friendly staff, valet and clean rooms. The hotel's art museum and vault made it a unique experience.
Alexander
Alexander, 2-night trip
8/10 Good
5 Jun 2025
Although my overall stay was very nice, I was surprised by a few items in my room considering the price I paid. Those include a very noticeable and rather suspicious stain on one of the couches, a glass shower door that gave off a loud, sharp sound when opened each time, and a suspicious hole in the side of the mirror as if it had been penetrated by a ping pong ball size rock. Otherwise the museum style exhibit throughout the property was lovely. I understand exhibits are in a rotation with other 21c properies. I would probably return if ever in the area again.