Communication was a problem from the moment we booked. I contacted the company by email through the website, and never got a response. When I followed up with phone calls to confirm you had received my email, the phone was never picked up and my voicemails remained unanswered as well.
When we arrived at the inn, we were welcomed warmly by the owners, who proceeded to show us our rental. While the place is beautiful in character and in charm, it was dirty. And by dirty, I mean that I was uncomfortable walking on the carpets (human hair and so much dirt everywhere, stains too), and that we had to wipe and scrub the toilet which had pubic hair and excrement stuck all inside the bowl (it probably hadn't been cleaned from a previous stay). The toiletries (shampoo, lotion) left for us were all used, including a thinning soap, and frankly, that's a little disgusting too.
We did find our hosts to be warm and kind, very lovely. The property outside was very well kept, and the breakfast was delicious (and our hosts were very accommodating, bringing us breakfast at the time we requested). We ended up enjoying our stay, after we managed to see past the issues, but we also doubt that we will return to that specific place because of how dirty it was.