Upon check-in, it was discovered my reservation had not been entered into their system, a situation quickly rectified by the most-pleasant Oliveira. I was upgraded free-of-charge to a triple room which I found to be spotless and welcoming. Although lacking the usual amenities of most hotels (shampoos, lotions, iron/ironing board), the room was very comfortable all the same. The buffet breakfast is definitely created for European clientel, lacking any fruit, pancakes, waffles, etc. but satisfying as well. I found this property to be well-located and but is DEFINITELY NOT handicap-accessible as there are stairs at every turn, some high and without railings. There is a nightly at-charge buffet dinner served between 7:30-8:30 which I found to be sufficient yet plain & basic. I found all hotel staff to be welcoming and very cordial.