I felt staff did the bare minimum requirements.
There was not any cleaning cloth or scourers for the kitchen, the coffee cups were stained, used my finger nails to clean one as best I could, no tea towel, made me wonder how clean dishes were. The room was good for the price bed comfortable, air con working well and super quiet, fridge lovley and cold, no jug for cold water or ice tray, super squeaky hinges on back door