Strand Suite by NEU Collective

The flat is very bad The tv only Italian and maltese channels The cutlery in the kitchen all must nothing It is very high rent and very bad place

First of all when my husband booked this he thought he was booking into a family suite in the main hotel and not into a separate apartment block around the corner. The apartment itself was good if you could pick it up and place it elsewhere. There was a large terrace balcony but it was overlooked by the back of other buildings and had a crane overhead. It was also very dusty from building work. Amenities and the maid service were good but the main hotel is also under renovation so there is no terrace restaurant and splash pool available until July. Plug sockets are UK but please take a shaving adapter with you as the hairdryer is 2 prong and I was to D it was ok to plug onto a uk socket. There is one euro plug socket but nowhere near a mirror. We booked this last minute to meet up with another party and it was the nearest location otherwise we would have gone elsewhere.

Upon arrival we found ourselves at a building site which we were not told about not even on arrival. After 2 days we asked for room change as we couldn't stand the state of our apartment due to mould. The receptionist was very helpful and we could move to a smaller double room with kitchenette (and we had to feel lucky not to be charged extra fee). Then a chain of events had started. Firstly the food we bought froze down for te next morning in the fridge. Secondly the air-con was not working(at all) and we asked for a heater which got on fire within seconds we turned it on. Even though we reported it nothing was done about it. Furthermore we didn't need to set up our alarm as hammering and drilling started 8am on Sunday. (No communication again). Last but not least on our last morning just before check-out we realised the toilet was not working (No water)... after calling the reception we were told maintenance problem but no more. Wouldn't call it luxury apartment at all.

The property was damp. Wall paper had pealed off the wall in the main bedroom and there was mould on the wall. It was so damp that the clothes in the wardrobe were damp. The table was broken. There were no heating instructions so we had to look them up on the web. The suites were in the middle of a building site and the noise and road conditions were awful For five days there was no door step or pavement outside of the building.

We loved the quality of the Suite, beautifully designed, all the amenities one could wish for, a real double bed, perfect location with regard to access to all the excellent facilities on the island. This was our first stay in Malta and we were very fortunate in selecting this Luxury Suite. All of the staff that we encountered were ever so helpful and friendly.

We were originally booked to stay in one of the apartments around the corner and down the street, but after seeing the ongoing construction and experiencing firsthand the workmen’s noise early on the first morning, we decided to ask if we could be moved to a higher floor or a family suite in the hotel. Lo and behold,we were shown a fantastic, third floor, sea view unit which was quite accommodating. Great service all around and great location. THANX !!

The apartment I was offered was very nice, very clean, spacious, and comfortable. The apartment was just a few steps away from a hotel in a new building. I had a lot of space to spread out and relax. The apartment offered all the amenities I needed, such as a fully stocked kitchen, air conditioning in both the living room and in the bedroom, a washer, and fast WiFi. The hotel front desk staff was very polite and helpful. Near the apartment, there are many shops, restaurants, groceries, ATMs, and other conveniences. I would definitely stay here again.

Busy path with noisy motorcycle and pedestrian noises.

Mat in dinning room looks dark, never vacuum clean. Noisy path outside balcony. Good side is spacious, convenient location.

Spacious, bright n convenient. Yet construction site just next to it, bit noisy n busy path. Also rough pavement for luggage.