2/10 Lemah
27 November 2024
Unsafe, Poorly Maintained, and Disappointing Stay
I am deeply disappointed with my stay at this hotel and feel obligated to warn others about the serious issues I encountered, especially regarding security and maintenance.
The “sea view” rooms are not part of the main hotel but are located across the street, easily accessible to anyone. This wouldn’t be as alarming if the door locks weren’t so worn and unreliable.
We stayed in two sea view rooms, both with major issues:
- Ground-floor room: The main door handle was barely attached, feeling like it might fall off at any moment. Additionally, the sliding glass door facing the sea was flimsy and insecure.
- First-floor room: This room was accessible via stairs directly from the street, and its main entrance—a sliding glass door—could be opened even when locked. I spent an entire day trapped inside until management replaced the faulty lock.
To make matters worse, the bathroom in this room had a missing window, leaving a large open gap. This compromised privacy, allowed mosquitos in, and made showering uncomfortable, as anyone outside could see in.
Beyond these safety concerns, the hotel was extremely noisy, but the lack of security and basic maintenance overshadowed everything.
I strongly recommend avoiding this hotel. It left me feeling unsafe, frustrated, and thoroughly disappointed. There are far better and safer options available.
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