Upon first impression, the resort and the staff were amazing. The exterior view and the location were perfect, and the dining was excellent. As we made our way to the bars and towel huts and shops at the resort, the friendliness declined. There were certain times at the pool bar my family and I felt as though we were purposely being ignored and waited 10-15 minutes for a water or drink. The young lady working at the towel hut was bothered when we had to go daily and exchange our towels too. I do wish that the rooms had coffee and at least a few bottles of water. If I went back to the Divi, I would stay at either the Tamjarin or the Divi Divi and skip the Golf Villas. I would also do a little shopping trip at the very beginning to grab coffee and water.