4/10 Sederhana
4 Mac 2025
Complete disgust
First I would like to this hotel should highly consider training their workers on how to speak English being that the majority of individuals who travels there speak English!! With this being said, as soon as i checked into my room i had to use the restroom and after lifting the top to the toilet seat, i discovered a sh*t that had been left in the toilet.... which means that housekeeping had not thoroughly checked the room prior to me checking into the room!! I was disgusted so i immediately called front desk and no one seemed to understand what I was saying and i coukdnt understand them!!! Later on i went to guest services and complained and they didnt do anything either.... no one ever came to fix the toilet. And in addition to this, the air conditioner in my room went out in which I also went to guest services and reported... no one came to fix thst either..... i was in complete misery when it came to the comfort of my stay!!!


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