4/10 Sederhana
2 Februari 2018
Very rude staff
I booked 2 double bed 1 room. On our arrival we got a very tiny room which was very dirty and not the one I booked. When I have asked the front desk staff, he said he'll cancel my booking and rudely replied that go back to your country. it was 9:30 at night. With two kids I was helpless even though I have paid the full amount for the room more than 2 weeks back. I was very shocked and disappointed. Later next day we got the room but that one was dirty too. We stayed for 7 nights but none of the days it was clean. Room was dirty. I don't recommend this hotel to anyone. I paid the full amount of for the room reservation but received very very bad service. I was very stressed when the staff told be to go back where I came from at night. It ruined my trip to India and feeling anxious.
Rajiul
Rajiul, perjalanan 7 malam
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