This cruise was good in that the staff were excellent, you can tell they go out of their way to do everything within their power to make you comfortable. However, after some time on board, you can tell management/superiors have cut as many corners as possible to maximise on their margins. The food was well cooked, but bland, unimaginative, with low cost ingredients, small amounts of fish to share but piles of steamed rice. Decorative carved carrots don't really satisfy hunger/make up for this. Again for breakfast, piles of steamed bread, luncheon meats etc not appetising. This was not the staff's fault. One roll of toilet paper per room for 24 hours isn't enough (including communal deck toilet!).
Our boat broke down and had to be towed by another boat in the bay to where we anchored for the night. The staff said this was the first time, but it happened again the following day (we were towed to dock) and the boat left with the next lot of passengers immediately after dropping us off, with no repair. It makes me wonder how long it has been broken, again no fault of the staff.
I was asked to review the cruise on board (unanonymously) and after writing similar comments as i have here, I was asked to change my review. The staff seemed quite apprehensive about anything negative, and i got a strong feeling they would be punished if this was the case. That is why i say they were not at fault here, and the disappointing time i had while on board was due to management made cuts.thanks