Had to leave because of terribly rude staff, they were rude from the minute we checked in. We had moldy food behind our couch and when we asked them to clean it they were rude again. Ice machines were not working, lounge hours were 430 to 1030 and no staff was there. We checked several nights no one was at the desk or working the bar. Breakfast was awful, and we were rushed so they could clean early and closed it down 30 min before 10. We were charged 150$ extra for our dogs because they claimed we damaged a towel and charged us 75$ a day for 2 dogs for 4 days when it was supposed to be 25 per dog per day. So we paid 150$ for a towel. We called to talk to them about our bill and were told we damaged several towels and we didnt. My son had digestive issues and stained a towel. Not my dog. I tried to explain it and she said I would have to talk to a manager and I left my number and they never called me back. Very rude, falsely charged us. No ice, tv remote didnt work and they were rude when I asked for batteries for it. We were planning on staying several more days but we couldnt take the staff and they barely cleaned our room. Disgusting, rude and we left and had to go to another hotel. Never whiped down anything, didnt vacuum, didnt make beds, didnt replace coffee or anything. After what they charged per night plus dog fee to not even get fresh coffee or cups or towels. We went to ask for blankets for pull out bed and were told there were none.