Rabban Suites West Bay Doha

The service was not consistent. We had trouble checking in and we noticed that they didn’t put in effort to help us with our booking. We nearly had a shock thinking we didn’t have a booking (and it was peak period). We saw they were nice to non Asians and even ushered them to the lift door. We were left to find the lift on our own. They apologised and gave us fruits on day 4 after we provided feedback. Rooms are in good condition though. Clean and comfy but for the poor service, I’ll think twice about returning. On our return, I wrote in to ask them about an item that I left behind. I wrote via 3 channels (email, FB messenger and IG). Got 2 replies and they were not consistent. One email said the item was thrown away. The other reply said item was not found by the housekeeper. I am confident that I left things behind but housekeeper said the place was totally empty which is quite absurd.

Genel olarak iyi, her gün odalar temizleniyor fakat akşam yemeklerini burada yiyecek iseniz tavsiye etmem, menüleri yeterli değil.

Attention please! Make sure to ask them about the parking policy before park your car. If you do not im sure they will disturb you about this during your stay. They have different policy than any hotel in the World. I check out after one hour from check in time due disturbance.

The apartment is spacious and comfortable. It is located a bit outside of the town center so there is no shops or restaurant nearby. The weather is super hot so location at city center would be much better.

The place is spacious, nice and clean. Kids friendly too. All went well except a dispute at our checkout where a charge of 500 omani royal was demanded for a mirror breakage, i.e the chipping of a mirror in the bathroom. We didn't see that or notice at our check-in neither was our fault or damages caused by us. The managers were not releasing our luggage and were demanding the monies. I had to put my foot down and deny the charge as I wasn't happy about it neither our fault. At the end one of the manages said we could leave and they will write us via email. It's a very good apartment hotel accommodation but this dispute at the end was very unprofession. Hope they can look into this and not to make their visitors unhappy.

Top hotel and top staff, a family friendly hotel with a great comfort. Reception staff - iryna and the moroccan guy - were very nice and polite. The bathroom floor needs some rework though, not a complaint though.

We had an excellent stay at this property. Located in West Bay, it's a beautiful building with an expansive foyer. The room itself was enormous, the perfect size for what we needed (washing and drying as part of a much longer trip). The bed was exceptionally comfortable, and the kitchen incredibly convenient. The team here work hard to make sure your stay is comfortable, productive and enjoyable. The macaroons on check out were a lovely touch. The in room dining was also spot on - good value and speedy service. Would definitely stay again.

It was very friendly. The Staff was very helpful

Amazing place to relax and unwind before heading of again

I stayed at this hotel for nine days with a family of four. We were there for a family holiday and stayed in a two bedroom suites on the 24th floor with a nice view of the West bay area in Doha. My experience at the hotel was amazing.......right from the reservation staffs, front desk, housekeeping staffs were all very friendly, helpful and professional. The hotel itself was very clean & peaceful and within walking distance to the Gate mall and City centre mall Doha ( or cost about 10 QAR riyals by taxi). The rooms were very clean, Wi-Fi was great, elevators were quick and quite alot to chose from. Getting a taxi was made easy by the front desk staffs/concierge that were always ready to get one for you via uber. Our stay was also made memorable because it rained in Doha for some three days intermittently during our stay. The hotel food was tasty though you also had the option to cook something because the kitchen was well stocked with cooking utensils. On a final note, i would like to mention the following staffs; Diana (reservations), Ahmed (front desk supervisor) and Vinod (housekeeping) for making our stay a memorable one.