Home Sweet Lisbon

Amazing breakfast: personal fruit platter, personal meet and cheese platter. Coffe, cereal, milk, juice, bread, jam, yogurt and juice also avaialble. Great room, very comfortable and clean. I stayed in the superior room.

Arrived at 1:30 pm and the person in-charge offered a warm welcome despite the fact that the checkin starts only at 4 pm. Room was cozy and comfortable.Breakfast buffet was good and nothing to complain about. A pleasant stay overall.

Home sweet is located near the metro station where you can easily go to the airport. The sign isn’t easy to find. Although the staff doesn’t speak English, she used Google translator perfectly to communicate with us. The breakfast was AMAZING!

I really recommend it, is bettee than many other expensive hotels.

This is not a real hotel, just a few rooms on the fourth floor of an office building, most without bathrooms and air-conditioning, run by angry woman named Maria, who threatened to call the police on my uncle and his wife because we dared to complain to Hotels.com. Instead of charging our card on Hotels.com at the time of reservation, Maria demanded cash upon arrival for the entire stay and another 120 euros for a room with private bathroom, a 2 x 3 meters, no air-conditioning, no telephone, no television, no curtains, a mirror on the floor, no closet, no lockb. Used the couch to spread their clothes. See pics. Stained toilet paper stacked on floor. Housekeeping did not change the sheets or towels. No one is on duty at night. Anyone who has the building’s passcode can enter and take the elevator up. But it got far worse. Maria threatened my uncle with calling the police, unless our negative check-in feedback to Hotels.com was withdrawn. “All the other guests are in the hallway watching because she keeps screaming about calling the police. They [the other guests] think I stole something,” my elderly uncle, his voice quivering, told me on the phone. I was helpless. No one ever answers the number on our confirmation. Two types of guests: the victims sent by Hotels.com. And the south Asians who’ve stayed there before and for whatever reason keep returning to this nightmare in Lisbon.