First time I can say this, but the service was awful. I was in line to check in and the customer service representative was rude by stating I took the last room. When I asked about best way to get to the room, she said, the floor above us, stairs? Elevator? When we got to I the room, there were dog urine stains on the floor and dirty dishes in the dishwasher. I washed them and put them away. Their pet area had no supplies. We travel with ours, but there were quite a few deposits. When my husband spoke to the front desk he was told she couldn’t do anything. Come talk to the manager tomorrow morning. We had doubts the room was completely clean.
