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Mercure San Sebastian Monte Igueldo

4.0 star property
Family-friendly hotel with 2 restaurants, near Monte Igueldo

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Photo gallery for Mercure San Sebastian Monte Igueldo

Lobby
Aerial view
2 bars/lounges
2 bars/lounges
Exterior
Near Ondarreta Beach and Miramar Palace, Mercure San Sebastian Monte Igueldo offers a warm welcome to families. Relax on the sun-kissed terrace, indulge in delicious Basque cuisine at one of two restaurants, or unwind by the seasonal outdoor pool.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Gym
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Fitness centre
  • Seasonal outdoor pool
  • Children's pool
  • Room service
  • Babysitting
  • Meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is RM680
RM748 total
includes taxes & fees
13 Oct - 14 Oct

Room options

Check availability for these dates

Tonight

Sep 18 - Sep 19
Check availability for tonight Sep 18 - Sep 19

Tomorrow

Sep 19 - Sep 20
Check availability for tomorrow Sep 19 - Sep 20
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, Mountain View

Minibar, in-room safe, desk, blackout curtains

Standard Room, Mountain View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bidet
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Room, 1 Single Bed (Single Room, 1 Twin Bed)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed (Single Room, 1 Twin Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bidet
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Sea View

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Sea View

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Blackout curtains
Bidet
Private bathroom
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Premium Room, Sea View

Minibar, in-room safe, desk, blackout curtains

Privilege, Premium Room, Sea View

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Privilege, Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Privilege, Room, Balcony

8.2 out of 10
Very good
(18 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Standard Triple Room, Multiple Beds, Mountain View

Minibar, in-room safe, desk, blackout curtains

Standard Triple Room, Multiple Beds, Mountain View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Similar properties

Reception

The Social Hub San Sebastián

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 280 reviews
The price is RM332
RM365 total
includes taxes & fees
19 Oct - 20 Oct
The Social Hub San Sebastián
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About the area

Map
Paseo del Faro 134, San Sebastián, 20008

What's nearby

  • Monte Igueldo - 3 min walk - 0.3 km
  • Concha Promenade - 2 min drive - 1.8 km
  • Miramar Palace - 2 min drive - 1.8 km
  • Reale Arena - 6 min drive - 4.6 km
  • Donostia-San Sebastian Aquarium - 14 min drive - 4.2 km

Getting around

  • San Sebastian (EAS) - 31 min drive
  • Biarritz (BIQ-Pays Basque) - 48 min drive
  • Bilbao (BIO) - 70 min drive
  • San Sebastian Amara Station - 14 min drive
  • Ategorrieta Station - 17 min drive
  • San Sebastián (YJH-San Sebastián-Donostia Train Station) - 17 min drive

Restaurants

  • ‪Bar Campus - ‬5 min drive
  • ‪Baso Etxea - ‬5 min drive
  • ‪Bar Pepe - ‬4 min drive
  • ‪Syra Coffee - ‬4 min drive
  • ‪Bar Antzara - ‬4 min drive

About this property

Mercure San Sebastian Monte Igueldo

At Mercure San Sebastian Monte Igueldo, you'll be within a 10-minute drive of Concha Beach. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El Torreon, one of 2 restaurants, which serves Basque cuisine and is open for lunch and dinner. Other highlights at this eco-friendly hotel include 2 bars/lounges, a fitness centre and a children's pool. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 123 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking and van parking on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Free use of nearby fitness centre

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness centre
  • Seasonal outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

El Torreon – This restaurant specialises in Basque cuisine and serves lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 9 PM
  • The seasonal pool is open from July to September

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure San Sebastian Monte Igueldo Hotel
Mercure San Sebastian Monte Igueldo San Sebastián
Mercure San Sebastian Monte Igueldo Hotel San Sebastián

Frequently asked questions

Does Mercure San Sebastian Monte Igueldo offer free cancellation for a full refund?

Yes, Mercure San Sebastian Monte Igueldo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure San Sebastian Monte Igueldo?

Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 10 AM to 9 PM.

Are pets allowed at Mercure San Sebastian Monte Igueldo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure San Sebastian Monte Igueldo?

Yes, there's free self parking. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Mercure San Sebastian Monte Igueldo?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

Is there an on-site casino at Mercure San Sebastian Monte Igueldo?

No, this hotel doesn't have a casino, but Casino Kursaal (10-min drive) is nearby.

What is there to do at Mercure San Sebastian Monte Igueldo and nearby?

Mercure San Sebastian Monte Igueldo has 2 bars and a seasonal outdoor pool, as well as a fitness centre.

Are there restaurants at or near Mercure San Sebastian Monte Igueldo?

Yes, there are 2 on-site restaurants, featuring Basque cuisine.

What's the area around Mercure San Sebastian Monte Igueldo like?

Mercure San Sebastian Monte Igueldo is a short 1-minute walk from Monte Igueldo and 12 minutes' walk from Bay of Biscay.

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Mercure San Sebastian Monte Igueldo Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

View
Room
Service staff
Balcony
Restaurant
Bar
Bay
Location
Food
Cities

What guests liked

  • Breakfast offered excellent variety and quality with hot food available. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Good

Amazing
Emily, 3-night trip

8/10 Very good

Spectacular view from every angle. Central areas very good. Ate in bar followed by restaurant 3/5 fairly disappointing for 4* hotel. Staff fairly efficient rather than friendly. Would probably still return.
Gordon, 3-night trip

10/10 Exceptional

Great place location location, get there early for parking though since theme park shares parking with hotel, great white cloth dining, very clean and modern.
Porfirio, 1-night trip

2/10 Poor

No

Food options were limited to one restaurant on site or a truck into the town centre. Access to the town centre was limited to the funicular, which stopped at 21.30 or a local bus service, a 20 minute walk away.
claire, 5-night trip

10/10 Exceptional

Amazing views and resort feel!

Excellent stay at Mercure San Sebastián. Pick this hotel because it was a respite from city centers during our travels. It gave you an excellent resort feel. The views and panoramic location was gorgeous. It was quite difficult though to get down to the town as the pannicular does not start till 1030 and it ends at 8:30 so we needed to rely on taxis of which they took minimum of 10 to 15 minutes to get up to the hill and sometimes many people were waiting ahead of us. The walk down or up is on a very curved road with steep incline and little protection from cars, therefore we did not walk and the path was quite long. Otherwise, we are very happy with our stay.
Dania, 3-night trip

6/10 Good

Tired and out of the way just too much for the view to be worth the money, bar staff made terrible drinks!
Benjamin, 2-night trip

6/10 Good

The hotel is nice and in very nice area, beautiful views!!! Unfortunately it was pouring rain when we arrived and we were not admited to the restaurant for diner but sent to the bar to snack and pay fortune compare to the old city restaurants. Was not very happy with the stay
Stanka, 2-night trip

10/10 Exceptional

Es un hotel que se construyó hace muchísimos años pero está perftament bien adaptado. Es cómodo, limpio agradable, perfecto para grupos o simposiums, en la misma propiedad esta un parque de diversiones y el funicular. Tiene la mejor vista de San Sebastian sin duda, los turistas están obligados a asistir al hotel para tomar un café y disfrutar la visita de la bahía de La Concha, hermoso!!!!!
Cecilia, 2-night trip

2/10 Poor

Left a night early I couldn’t stay.

I arrived and was largely ignored while the front desk just chatted with each other on Spanish I had no idea what I was waiting for. The room smelled when I walked in, the aircon didn’t work. I tried opening the window but it still wouldn’t get rid of the smell. The service at the bar was the worst service I’ve ever encountered and that was by two different bar tenders. I was also parked in and when I tried to ask for help I was ignored by parking attendants that let people in and just told that they don’t speak English I couldn’t get out. I only stayed one night and then left, the basics of a hotel. The price and rating of the hotel doesn’t match it at all.
Nicole, 2-night trip

10/10 Exceptional

コンチャ湾が一望出来るすてきなロケーションでした。 スタッフの方達もみなさんとても感じが良かったです。 朝ご飯のレストランから日の出が見えてとても綺麗でした。 プールも部屋もとても良かったです。
4-night trip

6/10 Good

Amazing views with issues

Air conditioning does not operate until June. It’s 80*f in room. No fan possible. They advertise pool- it’s closed “until summer”. False advertising, there is no mention pool and air conditioning not available for our stay. Restaurant average, served wrong dishes. Hotel has amazing views!!!!
Bruce, 2-night trip

10/10 Exceptional

We love how the hotel sit up high providing great view to the city below. The room and amenities were great. Staff were eager to assist.
Richard, 1-night trip

6/10 Good

I was VERY VERY disappointed on arriving at the Hotel to discover that the swimming pool was not in use. I only booked this hotel because it HAD a swimming pool. I would NOT have booked this hotel if I had known the pool was not in use. What have you got to say? I hope for some compensation.
Sarah, 2-night trip

10/10 Exceptional

The most amazing location, very clean, and very helpful staff! We can’t wait to go back!
Patrice, 2-night trip

10/10 Exceptional

Great stay

Very beautiful hotel.Pleasure to stay. I think if Swimming pool will be available over winter that will make Awsome stay
Agata, 2-night trip

10/10 Exceptional

We did not realize there was an amusement park outside the hotel but the furnicular was an amazing bonus to help us get down into town. The views from the hotel are absolutely stunning and the pool deck is likely the most picturesque pool scene we have ever enjoyed!
Sam, 2-night trip

10/10 Exceptional

Great stay with views

Great
NANCY, 3-night trip

8/10 Very good

Hotel sits on top of Mount Igueldo. Beautiful views. It is far from the beach so be prepared for a long walk if you want to go to the beach from the hotel. Nice breakfast but very expensive
Craig, 1-night trip

10/10 Exceptional

Get the room with a view.
William, 4-night trip

10/10 Exceptional

Do yourself a favor and get a room with a sea facing view. It's truly stunning. Staff was friendly and nice, not overly solicitous. You'll need transportation to get into to town, but the view is exquisite.
Lisa, 4-night trip

8/10 Very good

Fantastic view of the city
Frank, 1-night trip

10/10 Exceptional

Mercure San Sebastian Monte Igueldo has the best views of the town of San Sebastián imaginable. The staff was attentive to our needs and provided impeccable service.
James, 1-night trip

10/10 Exceptional

I just loved the location and the views. I would have liked the restaurant to have more options daily.
Denise, 4-night trip

10/10 Exceptional

Loved the property! Loved the amusement park around the property and the views from our balcony were amazing. We will be back!
Kelly, 3-night trip

10/10 Exceptional

Fantastic hotel, service was excellent, meals were great, I loved my ocean view room. Views from hotel terraces are exceptional. Highly recommended