6/10 Baik
4 September 2023
Not recommended
I recently stayed at this hotel, and I must say it was quite a disappointing experience. First and foremost, the bed sheets, including the pillows, were synthetic and lacked any cotton comfort. It made for an uncomfortable night's sleep.
Additionally, the beds and the bathroom were in dire need of an upgrade. You could literally feel each bed spring digging into your body, and the shower head was broken, making it difficult to even take a proper shower.
To make matters worse, our room was located on the first floor, where live music played every night until 1:30 AM. This made it impossible to get any sleep before that time, which greatly affected our stay.
What added to our frustration was the hotel's inconsistency in dealing with our request to shorten our trip due to the incessant noise. Initially, they agreed to a reimbursement, but later, they backtracked and claimed they couldn't sell the room to others, leaving us stuck with the full cost.
On a slightly positive note, the only saving graces were the lady responsible for room service and the functioning air conditioner.
Overall, this hotel was the worst part of our trip, and I would strongly advise against staying here.
Pengembara yang disahkan
Perjalanan 4 malam
Ulasan tetamu Hotels.com yang disahkan
