8/10 Sangat Baik
2 Januari 2025
Overall recommendable
Ups
Most of the staff were friendly, and the facility looked great.
The room wasn’t very spacious but was generally clean.
I would recommend this hotel for either the first or last stay in Namibia, as many others already do.
Downs
There were just two areas that seemed to have room for improvement:
1. Shower Booth Door
The bathroom door and the shower booth door can overlap.
This was mostly just inconvenient, but by the end of my stay, I realized it could be dangerous. I hurt my fingers when the two doors overlapped.
2. Tour Recommendation
One staff member who assisted us to our room puzzled us right away. He carried only our small bags, leaving the heaviest one for me. Then, he asked if we were interested in a city tour program. When we said we’d think about it, he walked off abruptly. To be honest, it felt like he stormed out.
To this day, I don’t understand what we did wrong.
It might be easier for everyone—staff and guests alike—if tour recommendations were handled at the concierge, which is conveniently located in the lobby.
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