TRU BY Hilton Edmonton Windermere

I’ve always stayed at Tru every time I visit Edmonton, it’s clean and comfortable enough - however the breakfast menu needs to be improved . Overall experience Was great, will definitely come back and recommend.

Great to have hotel so close to my dermatology clinic!

A no frills hotel. No closets, just wall hangers. Only one chair in the room. No dresser. Desk pulls out. No carpet. Nonetheless our stay was very good. Didn't like the crazy wall mounted shampoo, conditioner and lotion dispensers. They should have levers or buttons. Wrist strength is required to squeeze them. That can be a problem for some people. The included breakfast apparently does not vary the hot offerings from day to day.

The website shows a lot of variety at the breakfast area but even when we showed up quite early there wasnt much, you basically only get one choice of everything (plain donut, vanilla yogurt, plain bagels, a sauce warmer that looks like it was made to hold a variety of sauces but only syrup). The waffle boats and eggs were good. The 24/7 Lavazza coffee bar was nice in lieu of having a coffee pot in rooms but only included 2 weird flavors of syrup (gingerbread and sugar free hazelnut) would be nice to just have a standard vanilla/caramel or flavored creamer. The lobby is super cool with the games and seating, rooms were nice and streamlined with everything you need, loved that there was no carpet. Pillows could be better (they give you one big good pillow and several not so great pillows so if you're sharing a bed you have to fight over it). Toiletries were pretty good but super hard to squeeze out, would not be good for people with weak hands like children or elderly. No hot tub sucks. Overall kind of disappointing in an expectation vs reality kind of way, the way the hotel is presented online gets you excited to be there but then you're left with disappointment with every "feature".

Cheerful staff and just over all awesome hotel