Suma Hotel Accommodation

"Great location and service "

"The staff is friendly and professional. Ricardo, who is in charge of the hacienda went above and beyond expectations. He made us feel very special as he catered to our needs, assuring the relaxing time we were looking during our stay. The breakfast is made to order with good options. We had the opportunity to reserve the dinners during our stay. The experience was delightful with candles illuminating the dining area, excellent choices for the background music and great service. On top of that all the meals were well prepared with fresh ingredients, excellent taste and presentation. The dinner menu has several options, including traditional yucatecan meals Ricardo also gave us a tour of the hacienda where we learned about it's unique history. You can see that he is working to preserve the culture of the area and to provide awareness of the surrounding community and at the same time he seeks to give a great experience to his guests. You really inmerse in nature here. It is an excellent place for bird watching with several types of birds. We also saw a couple of coatis, horses. There is also a monkey! The rooms are spacious and authentically decorated. The main town is easily accessible by moto-taxis. There is also a little store withing walking distance very well stocked. Overall excellent experience. Thank you!! To our host Ricardo. "

"Yes"

"While this is an older resort, the staff was extremely couteous and attentive. The rooms were very clean and housekeeping attended them every day. The front desk staff were very helpful and put us in touch with very competent transportation, as the resort is a bit off the beaten track, which added to its appeal for us. The food was excellent and the wait staff made every meal special. There were plenty of options for us. They made a great vacation that much better."

"Excelente en todo desde las habitaciones la alberca el desayuno caliente y el trato de su gente Muy recomendable "

"Very nice, quiet and relaxing location. Excellent personalized service. Every detail was taken care of. We will definetely go back"

"Clean room, Staff helpfull/friendly. An old building but well appointed. No elevators, great location. No Ubers but cabs readily available. Ask for all date rain for those wanting effective, knowledgeable transportation."

"Shambalanté staff is extraordinary and wonderful. They kept track of our arrival since the airport until we got there. They explained everything, they offered us natural lemonade, pecans and natural made cookies. The place is absolutely wonderful. Breakfast is supreme. "

"The property was special, I loved the lush paths, the pool area, and the room! "