No 1, Jalan Seri Tanjung Pinang 1, Tanjung Tokong, George Town, Penang, 10470
What's nearby
Straits Quay Mall - 5 min walk
Gurney Drive - 3 min drive
Gurney Plaza - 4 min drive
Arulmigu Balathandayuthapani Temple - 6 min drive
KOMTAR - 8 min drive
Getting around
Penang (PEN-Penang Intl.) - 39 min drive
Penang Sentral - 41 min drive
Tasek Gelugor Station - 41 min drive
Sungai Petani Station - 49 min drive
Restaurants
McDonald's - 3 min walk
Zus Coffee - 8 min walk
Love A Loaf Bakery & Cafe - 6 min walk
The Coffee Bean & Tea Leaf - 7 min walk
Jazz Feast - 2 min walk
About this property
Jazz Hotel Penang
Jazz Hotel Penang puts you a short five-minute drive from Gurney Drive and Gurney Plaza. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Jazz Feast, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and a children's pool are other highlights. Fellow travellers love the overall property condition.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
255 rooms
Arranged over 30 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (MYR 10 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Babysitting (surcharge)
Local/corner shop
Working away
Business centre
3 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Banquet hall
Reception hall
Accessibility
Lift
Room amenities
Be entertained
49-inch Smart TV
Digital TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Premium bedding
Freshen up
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Dining
Jazz Feast – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Kitano @ Jazz – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
String and Sax – On-site bar. Open daily.
Fees & policies
Refundable deposits
Deposit: MYR 100.00 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MYR 50 for adults and MYR 28 for children
Late check-out can be arranged for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for MYR 110 per night
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Parking
Self-parking costs MYR 10 per day
Policies
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Jazz Hotel Penang Hotel
Jazz Hotel Penang George Town
Jazz Hotel Penang Hotel George Town
Frequently asked questions
Is there a pool at Jazz Hotel Penang?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Jazz Hotel Penang?
Sorry, pets aren't allowed.
Is parking offered on site at Jazz Hotel Penang?
Yes. Self-parking costs MYR 10 per day.
What are the check-in and check-out times at Jazz Hotel Penang?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge.
What is there to do at Jazz Hotel Penang and nearby?
Jazz Hotel Penang has an outdoor pool and a fitness centre.
Are there restaurants at or near Jazz Hotel Penang?
Yes, Jazz Feast offers international cuisine.
Does Jazz Hotel Penang have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Jazz Hotel Penang like?
Jazz Hotel Penang is a short 5-minute walk from Straits Quay Mall and 11 minutes' walk from Penang Avatar Secret Garden.
Jazz Hotel Penang Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
10 September 2024
Good product & service.
Cool vibes all round.
Kin Peng
Kin Peng, 2-night trip
Verified Expedia guest review
6/10 Good
30 May 2024
che on
che on, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 February 2024
Very attractive high rise with a great view of the sea. Very safe area, close to a marina with many dining options
Harry
Harry, 3-night trip
Verified Expedia guest review
10/10 Exceptional
27 January 2024
Fantastic hotel in a great location with very attentive staff. Highly recommended
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 January 2024
Gina
Gina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2023
Mian Mohsin
Mian Mohsin, 1-night trip
Verified Expedia guest review
8/10 Very good
1 October 2023
Location & nice view
Adnan
Adnan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 May 2023
Good location across the street from mall with large food court, pharmacy, shops, etc. Also easy walking to waterfront and Straits Quay marina, food and shops.
The hotel offered a very good breakfast buffet and made to order omelets and other offerings.
Craig
Craig, 2-night trip
Verified Expedia guest review
8/10 Very good
1 May 2023
Nice and kind staff, clean but gym needs air conditioning
Chi
Chi, 4-night trip
Verified Expedia guest review
10/10 Exceptional
1 May 2023
Room is spacious and clean. Staff are friendly, helpful.
Kent
Kent, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
13 March 2020
Verified traveller
6-night trip
Verified Expedia guest review
6/10 Good
25 February 2020
Returning Guests Not given Due Recognition
We are Returning Guests and return on an almost monthly basis. My Wife was really upset when we were not given our usual room, but instead were given a room facing a block of flats (Therefore Compromising our Privacy) even though I had paid for a Suite Room. We had had a bad experience at such a room, so my wife was pretty unhappy!
The Duty Manager then acted like he was doing us the biggest favour hen he gave us a same type of room we usually paid for, but charged us MYR 100 per night. Shameful treatment for returning guests!
I was also denied a later checkout and they wanted to charge me again for this, so I just checked out at 9 30 a.m.instead of the requested 2 p/m/ which caused me and my Wife much Inconvenience. Not so happy with them this time...
IAN
IAN, 6-night business trip
Verified Hotels.com guest review
8/10 Very good
19 February 2020
Jazz hotel is spacious and it's fairly new! It comes w bathtub! However, tbe location wasn't fantastic as it require 15mim drive to Georgetown and there's nothing nearby except for a super old mall just opposite. Jazz hotel itself has pharmacy and happy mart which makes things convenient for us to get our necessities. Housekeeping wasn't with standard. Some days they change towel for you, some days they don't. They don't even replace toilet rolls! We have to ask for it.
Verified traveller
3-night family trip
Verified Expedia guest review
2/10 Poor
3 February 2020
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
2 February 2020
VERY GOOD AND ENJOY WE WILL BACK AGAIN , GOOD GOOD GOOD
Verified traveller
3-night family trip
Verified Expedia guest review
8/10 Very good
21 January 2020
Nice hotel ,clean and comfortable,
No wide variety of food.
Mustafa
Mustafa, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 January 2020
Hotel is new, clean, simple. Convenient to supermarket tesco.
Foods not fresh, a few of us had diarrhea. Swimming pool water needs regular cleaning. My body itch after the swim.
overall is good and only it is away from town.
Verified traveller
2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
11 January 2020
Limited parking for hotel guests in first few floor
Verified traveller
2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
9 January 2020
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
6 January 2020
The hotel staffs are friendly and good service. 👍
However, the phone in the room is not functioning and I can’t make call to the receptions or housekeeping when I need something.
Also, hotel should provide more tv programmes / channels for us to staying in the hotel for few nights.
Verified traveller
2-night romance trip
Verified Expedia guest review
8/10 Very good
1 January 2020
Overall pleasant stay, but breakfast spread do not impress me.
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 December 2019
Staff is helpful and hotel cleaniness is tiptop..Location is just 15mins drive to Gurney Paragon (Grab = RM15), just opp.Tesco.
Gary
Gary, 4-night romance trip
Verified Expedia guest review
6/10 Good
30 December 2019
Kids feel disappointed with swimming pool
Overall as below:
1) Front desk service are super good.
2) Room are comfort and clean except bathroom design which waste water flow are not in good condition.
3) swimming pool are ;
- size just nice
- depth too shallow
- water with many dirt/ particles